Global Quality Engineer

Overview

Job Title: Global Quality Engineer x 3

Location: 2 x UK remote with travel and 1 x Falmouth hybrid

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

Responsibilities

The Quality Engineer plays a pivotal role within the Watson-Marlow Global Quality team, in ensuring the highest standard of quality across the product lifecycle. This role supports the development, implementation, and continuous improvement of the global quality management system (QMS), working collaboratively with cross-functional teams across multiple regions.

The successful candidate will act as a subject matter expert in quality engineering, providing guidance on areas such as quality tools, design & development, risk management, validation, and quality compliance. They will lead or support the execution of global quality initiatives ensuring alignment with the global quality strategy and industry best practices.

The position requires a strong understanding of international quality standards, excellent problem-solving skills, and the ability to influence and drive change in a complex, matrixed environment.

Key accountabilities include:

• Develop, implement, and sustain effective quality management system (QMS) processes, including the creation and control of procedures, templates, and quality records.
• Falmouth location – Provide quality engineering guidance and support to New Product Introduction (NPI) projects, ensuring all quality deliverables are completed on time and in compliance with regulatory and internal requirements.
• Work closely with the validation technical SME to ensure effective verification and validation (V&V) of new products and processes within the NPI lifecycle
• Champion thorough investigation of nonconformities using our eQMS Quality Event process, including product non-conformances, process deviations, and customer complaints.
• Drive effective Corrective and Preventive Actions (CAPA) through structured data driven root cause analysis (e.g., 5 Whys, Fishbone, FMEA).
• Drive improvements in design, product, and process changes by ensuring changes are impact and risk assessed, documented and implemented in line with quality standards.
• Collaborate with cross-functional teams (Engineering, Manufacturing, Supply Chain, Quality) to implement quality improvements, in line with the WMFTS Quality Strategy.
• Support global validation activities by ensuring the development and maintenance of validation protocols, procedures, and documentation in line with global policy and process.
• Be part of the internal audit team, conducting and generating audit reports to drive process improvements.
• Provide training, coaching and guidance on quality tools, systems, and best practices to colleagues and stakeholders.
• Promote a culture of quality, continuous improvement, and risk-based thinking throughout the product lifecycle and across all functions.

Qualifications/Skills

Skills/Experience:

• Experience in Quality Assurance within a regulated industry.
• Proven working knowledge of ISO 13485 and ISO 9001 standards.
• Demonstrated expertise in product and process validation methodologies.
• In-depth understanding of the design and development lifecycle.
• Proficient in conducting internal audits; lead auditor certification is highly desirable.
• Established track record in driving continuous improvement initiatives and applying lean methodologies.
• Advanced problem-solving capabilities, including root cause analysis and effective CAPA (Corrective and Preventive Action) management.
• Excellent communication, planning, and organisational skills
• Resilient and delivery-focused, with a strong ability to manage change in dynamic environments

Benefits

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Life assurance
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Inclusion & Equal Opportunity

Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. We will always consider requests for flexible working and provide accommodations during the application process.

We are a Disability Confident Committed Employer and an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

Learn more at spiraxgroup.com/inclusion.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes across industries, with customers in 116 countries.

We embrace an inclusive culture and values that guide our decisions and support colleagues to make their difference for each other, customers, communities, suppliers, the planet and shareholders.