At a Glance
- Tasks: Create and maintain technical documentation while collaborating with experts and project teams.
- Company: Join Watson-Marlow Fluid Technology Solutions, part of a global engineering group.
- Benefits: Enjoy a competitive salary, flexible working, generous holidays, and paid volunteering leave.
- Other info: Be part of an inclusive team with great growth opportunities and a commitment to diversity.
- Why this job: Make an impact by ensuring clarity and accuracy in customer-facing technical documents.
- Qualifications: Experience in technical writing and familiarity with MadCap Flare or similar tools.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cardrew Industrial Estate, Falmouth
Location Type: On site
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/
Job Overview
Watson-Marlow Fluid Technology Solutions, part of SpiraxGroup, is a multinational industrial engineering group specializing in control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. This role integrates into a cooperative team, participates in challenging work and offers growth opportunities.
Key Responsibilities
- Work closely with subject‑matter experts and project teams to create, develop, update and maintain all forms of customer‑facing technical documentation in parallel with product development.
- Take responsibility for projects and work within the Technical Communication Team using structured authoring practices and tools to ensure documentation is accurate, clear, compliant, reusable and translation‑ready throughout the product lifecycle.
- Create and maintain structured technical documentation using MadCap Flare, including topics, snippets, conditions and variables.
- Apply controlled terminology and Simplified Technical English principles to improve clarity, consistency and translation quality.
- Source and interpret information from engineering, product management and test activities, ensuring technical accuracy.
- Validate procedures, instructions and safety messaging with engineering representatives.
- Maintain robust version control and document traceability using internal document management systems.
- Produce documentation outputs that meet regulatory and internal quality requirements.
- Support translation workflow readiness by ensuring structured, reusable content.
- Collaborate effectively within cross‑functional teams to influence and improve content quality.
- Prioritise workload, manage assigned tasks and deliver accurate status updates with minimal supervision.
- Demonstrate effective project management and reporting skills, including workload prioritisation, meeting deadlines and providing clear status updates.
Skills & Experience
- Commercial experience in a similar role.
- Experience using MadCap Flare or similar specialist authoring/publishing software.
- Adobe Creative Suite and/or CAD (technical illustration skills) advantageous.
- Clear and effective communication of technical information in a user‑focused way.
- Ability to work constructively with engineers and product specialists to gather accurate information and support project delivery.
- Ability to build positive working relationships and adapt communication style to the needs of SMEs, reviewers and stakeholders.
- Commitment to structured authoring practices to maintain consistency, clarity and regulatory compliance.
Benefits
- Competitive salary.
- Flexible working arrangements.
- Generous holiday allowance.
- Three days’ paid volunteering leave.
- Additional support and benefits through the Everyone Is Included Group Inclusion Plan.
Equal Opportunity
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply. If you require accommodations during the application process, please let us know.
Technical Author in Falmouth employer: Spirax-Sarco Engineering
Watson-Marlow Fluid Technology Solutions is an exceptional employer located in the vibrant Cardrew Industrial Estate, Falmouth, offering a collaborative work culture that prioritises employee growth and development. With competitive salaries, flexible working arrangements, and generous holiday allowances, employees are encouraged to thrive both personally and professionally while contributing to meaningful projects in a supportive environment. The company's commitment to inclusivity and community engagement, including paid volunteering leave, further enhances its appeal as a rewarding workplace for aspiring Technical Authors.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Author in Falmouth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their tech and how your skills as a Technical Author can add value. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Technical Author, you'll need to convey complex information clearly. Try explaining technical concepts to friends or family to refine your ability to simplify jargon.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Author in Falmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience with MadCap Flare and any relevant technical writing projects. We want to see how your skills align with our needs!
Showcase Your Communication Skills:Since this role involves working closely with engineers and product specialists, demonstrate your ability to communicate complex information clearly. Use examples from your past work to show how you’ve done this effectively.
Be Detail-Oriented:Attention to detail is key in technical documentation. When you apply, make sure your application is free of typos and errors. This reflects your commitment to quality, which is super important for us at StudySmarter.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Spirax-Sarco Engineering
✨Know Your Tools
Familiarise yourself with MadCap Flare and any other authoring tools mentioned in the job description. Be ready to discuss your experience with these tools and how you've used them to create structured documentation in the past.
✨Understand the Product
Research Watson-Marlow Fluid Technology Solutions and their products. Understanding their technology and how it integrates into the industry will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've communicated complex technical information clearly and effectively. Think about times when you collaborated with engineers or product specialists, and be ready to share those experiences.
✨Demonstrate Project Management Abilities
Be prepared to discuss how you prioritise tasks and manage your workload. Share specific examples of projects you've handled, focusing on how you met deadlines and maintained document traceability throughout the process.
