Mental Health Recovery Worker - Care Hub in Coventry

Join Our Team as a Mental Health Recovery Worker

Location: Hawkesbury Lodge Residential Service, Coventry

Role: Full-time, 35 hours per week

Work Pattern: Monday to Friday - 9am-5pm

Our Hawkesbury Lodge Service represents an important investment in supporting people across Coventry and Warwickshire on their recovery journey. Developed in partnership with Coventry and Warwickshire Partnership NHS Trust, the service combines a 14-bed residential rehabilitation service with an integrated Care Hub, providing a welcoming and recovery-focused environment. Together, these services offer personalised support to people living with severe and enduring mental illness, helping them build confidence, develop greater independence, enhance their wellbeing, and take positive steps towards living successfully within their local communities.

How you will make a difference as a Mental Health Recovery Worker:

• Support people on their recovery journey by delivering engaging one-to-one and group activities that promote wellbeing, confidence, and independence.
• Work closely with colleagues, multidisciplinary teams, and partner agencies to help individuals develop daily living skills, build social connections, and achieve their personal goals in a supportive, recovery-focused environment.

Key Responsibilities:

• Recovery & Support: Deliver one-to-one and group recovery-focused interventions. Support wellbeing, independence, social inclusion, and personal goal achievement. Build positive, professional relationships with service users.
• Care Planning & Key Working: Complete needs assessments and contribute to care, recovery, and safety plans. Act as Key Worker, providing ongoing support and advocacy. Monitor progress and review outcomes with service users and professionals.
• Residential & Daily Living Support: Provide support within a 24/7 residential setting, including personal care where required. Assist with activities of daily living (ADLs) and independent living skills. Encourage community engagement and meaningful activity.
• Risk & Safeguarding: Identify and elevate risks, concerns, or deterioration in wellbeing. Support safeguarding and promote a safe environment. Maintain accurate records, incident reports, and documentation.
• Partnership & Teamwork: Work collaboratively with MDTs, external agencies, and community services. Contribute to Care Hub programme delivery and service development. Support colleagues, volunteers, and changing service needs through flexible working.

Essential skills and experience:

• Experience supporting people with mental illness or in a social care setting.
• Good listening skills, empathy, understanding, kindness, patience, and a willingness to learn.
• Understanding of recovery, rehabilitation and social inclusion approaches.
• Ability to support individuals to engage in programmes and activities.
• Understanding of recovery-focused practice and positive risk-taking.
• Ability to assess needs, implement support plans and respond to risk.
• Good communication, teamwork and organisational skills.
• Ability to demonstrate behaviours consistent with the Charity's values.
• Excellent administration, organisation and planning skills.
• Competent in the use of IT systems including Microsoft applications, email and internet.

Desirable skills and experience:

• Experience or interest in delivering group work or structured activities.
• Experience of providing personal care including support with eating or drinking/toileting, washing/bathing/dressing/oral care and the care of skin and hair.
• Experience of making a comprehensive assessment of an individual's situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
• A strong working knowledge of mental health and appropriate intervention methods and a supporting qualification.
• Care Enablement Certificate or willingness to work towards; Level 2/3 in Health and Social Care.
• Experience working within a community service e.g. employment support, housing, advice etc.
• Knowledge of external agencies supporting people with SMI in Coventry and Warwickshire.

If you're passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we'd love to hear from you.

Why join Rethink Mental Illness?

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion: We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.