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- Tasks: Support the team by managing information, updating systems, and maintaining records.
- Company: Join Spinwell, a dynamic player in the public sector focused on making a difference.
- Benefits: Earn between £12.88 - £13.50 per hour with potential for contract extension.
- Why this job: Gain valuable experience in administration while contributing to community-focused projects.
- Qualifications: Previous admin experience and NVQ Level 1 in Business Administration required.
- Other info: Diversity and inclusion are at our core; all backgrounds are encouraged to apply.
Contract Length: 3 months currently - may be extended further
Location: Oldbury
IR35: Inside
Pay Rate to Intermediary: £12.88 - £13.50 per hour depending on experience
Spinwell is recruiting for a Service Support Assistant for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE SERVICE SUPPORT ASSISTANT
- Ensuring accuracy and consistency of information.
- Updating the Early Help System.
- Supporting the new YJS Prevention Officers in setting up new systems and processes.
- Prioritising incoming post and messages and alerting officers & practitioners to matters which require attention.
- Maintaining files and record systems including scanning and uploading of documents.
- Ensuring that tasks allocated are completed accurately and within allocated timescale.
SKILLS/EXPERIENCE OF THE SERVICE SUPPORT ASSISTANT
- Be able to demonstrate previous experience of working in a business admin role.
- Will hold NVQ Level 1 in Business Administration or equivalent.
- Experience of using Microsoft Office packages.
- Experience of finance and procurement would be an advantage.
- Have excellent written and verbal communication skills and good attention to detail.
- Have the ability to plan & organise diaries.
- A standard DBS check will be required for this role.
If you are a Service Support Assistant, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Service Support Assistant employer: Spinwell
Contact Detail:
Spinwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Assistant
✨Tip Number 1
Familiarise yourself with the Early Help System mentioned in the job description. Understanding how it works will not only help you during the interview but also show your proactive approach to the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word, as these are crucial for maintaining files and record systems. Consider doing a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Prepare examples from your previous experience that demonstrate your attention to detail and ability to manage tasks within tight deadlines. This will help you stand out during discussions about your suitability for the role.
✨Tip Number 4
Research the public sector environment and the specific challenges it faces. Being knowledgeable about the sector can give you an edge in interviews and show your genuine interest in the position.
We think you need these skills to ace Service Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business administration. Emphasise any roles where you demonstrated accuracy, attention to detail, and proficiency with Microsoft Office packages.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Service Support Assistant role. Mention your experience with updating systems, managing files, and supporting teams, as well as your communication skills.
Highlight Relevant Qualifications: Clearly state your NVQ Level 1 in Business Administration or equivalent qualifications in your application. If you have experience in finance and procurement, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Spinwell
✨Showcase Your Admin Experience
Make sure to highlight your previous experience in business administration during the interview. Be prepared to discuss specific tasks you've handled, such as managing files or using Microsoft Office, as these are crucial for the Service Support Assistant role.
✨Demonstrate Attention to Detail
Since accuracy is key in this position, provide examples of how you've ensured consistency and precision in your past work. This could include mentioning any systems you've used to maintain records or how you double-check your work.
✨Communicate Clearly
Excellent written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and consider preparing a few examples of how you've effectively communicated with colleagues or clients in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you've had to prioritise tasks or manage multiple responsibilities, and be ready to explain your thought process and outcomes.
