At a Glance
- Tasks: Support management by monitoring supplier performance and resolving customer issues.
- Company: Join a dynamic public sector team focused on creating great workplaces.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with guaranteed interviews for veterans and disabled candidates.
- Why this job: Make a real impact in workplace management while developing your skills.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 39600 - 55000 £ per year.
Role: Assistant Workplace Manager REF 100962
Contract Length: 6 months
Location: Hybrid/Sheffield – 3 days in the office
IR35: Inside
Pay Rate to Intermediary: Up to £550 per day
Security Clearance: SC requested
Spinwell is recruiting for an Assistant Workplace Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE ASSISTANT WORKPLACE MANAGER
- Support senior management team by monitoring supplier performance using the client digital reporting tools as appropriate.
- Be responsible for capturing and resolving customer issues and complaints from client organisations or those arising from the helpdesk.
- Effectively support the management of supply-chain partners to ensure service delivery standards and performance is in line with the expected standards.
- Work collaboratively with colleagues from other key areas within WSD to ensure client delivers the required levels of contractual and statutory compliance.
- Track progress and escalate new and emerging operational risks to senior management team/s and maintain the region’s Operational Risk Register.
- Support senior management team fulfil their contract management responsibilities by assisting with the management of all contract variations, risk notices and contract notices.
- Review and update, as required, contractual service details for each property via agreed variation / scheduling and commercial process.
- Monitor and update contractual change control (CCR) registers, ensuring all contract variations, risk notices, contract notices and other contractual documentation is recorded accurately.
- Assist with audit preparation and tracking progress against agreed actions.
- Participate in supplier self-audits, tracking progress against agreed actions and remedial work orders logged on the Helpdesk.
- Support the financial approvals across own and wider region to ensure contractual payment requirements are fully met.
SKILLS/EXPERIENCE OF THE ASSISTANT WORKPLACE MANAGER
- An experienced property and/or workplace service management professional with knowledge of asset management, client management, contract management and customer excellence.
- An experienced supplier management background covering all aspects of facilities management.
- Analytical mind-set with the ability to assimilate a wide range of data sources to inform decision making.
- Excellent interpersonal, communication and presentational skills.
- An ability to perform under pressure and to self-prioritise to ensure milestones and deadlines are met.
If you are an Assistant Workplace Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Assistant Workplace Manager - Central Government in Sheffield employer: Spinwell Global
Spinwell is an exceptional employer, offering a dynamic work environment in Sheffield that fosters collaboration and innovation within the public sector. With a strong commitment to employee growth, diversity, and inclusion, we provide comprehensive training and support, ensuring that our team members thrive while contributing to meaningful projects that enhance community well-being. Our hybrid working model promotes work-life balance, making Spinwell a great place for professionals seeking rewarding careers in workplace management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Workplace Manager - Central Government in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for an Assistant Workplace Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to workplace management and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to supplier management and customer excellence. We recommend doing mock interviews with friends or using online resources to get comfortable with your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Workplace Manager - Central Government in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Workplace Manager role. Highlight your experience in property and workplace service management, and don’t forget to mention any relevant skills like supplier management and customer excellence.
Showcase Your Skills:In your application, emphasise your analytical mindset and ability to use data for decision-making. We want to see how you can drive value and ensure compliance, so give us examples of when you've done this before!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’re always on the lookout for great talent like you!
How to prepare for a job interview at Spinwell Global
✨Know Your Tools
Familiarise yourself with the client digital reporting tools mentioned in the job description. Understanding how to monitor supplier performance and manage work orders will show that you're proactive and ready to hit the ground running.
✨Customer-Centric Mindset
Prepare examples of how you've effectively captured and resolved customer issues in the past. Highlight your experience with CRM platforms like Salesforce, as this will demonstrate your ability to handle complaints and escalate issues when necessary.
✨Collaboration is Key
Think about times when you've worked collaboratively with different teams. Be ready to discuss how you can support various functions within the organisation, especially in areas like H&S, Security, and Sustainability, to ensure compliance and customer satisfaction.
✨Data-Driven Decisions
Showcase your analytical skills by preparing to discuss how you've used data to inform decision-making in previous roles. Being able to track progress and manage operational risks effectively will be crucial for this position, so come armed with relevant examples.
