At a Glance
- Tasks: Contribute to effective planning services and deliver excellent customer support.
- Company: Join a dynamic council focused on community development and engagement.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and personal development.
- Why this job: Make a real difference in your community while developing your planning expertise.
- Qualifications: Experience in town planning and strong communication skills required.
The predicted salary is between 36000 - 48000 € per year.
Role: Senior Town Planning Officer REF 1725162
Contract Length: Initially 12 weeks with likely extension for a further 12 weeks
Location: Hybrid/Northampton - minimum of 1 day per week (Usually Wednesday)
IR35: Inside
Pay Rate to Intermediary: £45 per hour
Spinwell is recruiting for a Senior Town Planning Officer for an excellent opportunity within the public sector.
Responsibilities of the Senior Town Planning Officer
- To make a proactive and positive contribution to the effective delivery of the Planning Service, this will include working flexibly and positively to achieve the objectives of the council.
- To deliver excellent customer service in every interaction for all internal and external customers, including Councillors.
- To respond in a timely and professional manner to requests for support from members of the public seeking to engage with the Planning Service.
- To support timely responses to customer, MP and Councillor complaints and feedback to ensure the Planning Service is consistently meeting corporate service standards.
- To support the regular entry of data into DEF and our IT systems to ensure the Planning Service is consistently meeting, and exceeding, its statutory and corporate Performance Indicators and demonstrating best practice.
- To implement the Council’s place shaping agenda and its objective to be positive and proactive in terms of allowing the 'right schemes' in the 'right place' at the ‘right time’.
- To provide appropriate technical advice to the public, developers, agents, Members, other departments of the Council and other persons and bodies as appropriate in connection with development proposals and related matters in writing, by telephone or in person.
- To proactively process and formulate timely recommendations on minor and other applications that are submitted to the Planning Authority including the preparation of reports, securing extensions of time and Planning Performance Agreements where required.
- To support the Major Projects Team where large-scale projects require additional technical resource and input.
- To provide support to pre-application enquiries, Planning Performance Agreements, extensions of time, appeals, enforcement cases and any other processes carried out within the team / service and in accordance with agreed service standards.
- To input into the formulation of planning policies and to provide support to the Planning Policy team where required.
- To attend site visits, meetings with external organisations, Planning Committee and working parties as and when required.
- To support the Assistant Director and Head of Development Management with aspects of process improvement and systems review where needed.
- To support the Assistant Director and Head of Development Management with the delivery of aspects of the Planning Service’s Communications and Engagement Strategy where required.
- To support the Assistant Director and Head of Development Management with the co‑ordination of the Agents and Developers Forum, Member training, Parish and Town Council training and staff CPD programmes as required.
- To take responsibility and encourage personal development and continuous improvement within the team alongside the Development Management Team Leaders to develop a thorough understanding of current issues, processes, legislation or systems.
- To follow, at all times, all planning and other legislation such as Data Protection - GDPR, Freedom of Information (FOI) and Health and manage our information efficiently and securely to reduce risk, through effective use of Office 365 and our internal IT systems and applications.
- Actively challenge and seek to eliminate any directly or indirectly discriminatory practice or behaviours.
- Demonstrate awareness and understanding of other people’s behavioural, physical, social and welfare needs and ensure that reasonable care is taken at all ties for the health, safety and welfare of yourself and other persons.
Skills/Experience of the Senior Town Planning Officer
- Displays a positive, ‘can do’, proactive and supportive attitude in a team environment.
- Consistently strives for continuous improvement and excellence.
- Time/priority management: high level of proficiency.
- Ability to work under pressure, handle stress and to deadlines.
- Displays good attention to detail and accurate research skills.
- Good negotiation skills.
- Verbal: excellent level of professional ability; exhibits a clear communication style.
Senior Town Planning Officer - Council employer: Spinwell Global
As a Senior Town Planning Officer with our council, you will be part of a dynamic and supportive work environment that prioritises professional development and community engagement. Our hybrid working model allows for flexibility while ensuring you contribute meaningfully to the planning service in Northampton, where your expertise will directly impact local development and community well-being. We are committed to fostering a culture of continuous improvement and inclusivity, making this an excellent opportunity for those looking to grow their careers in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Town Planning Officer - Council
✨Tip Number 1
Network like a pro! Get out there and connect with people in the town planning field. Attend local events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the council’s recent projects and initiatives. Show them you’re not just another candidate; demonstrate your knowledge of their work and how you can contribute to their objectives. Tailor your responses to highlight your proactive attitude and customer service skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers and boost your confidence. Focus on articulating your experience in handling planning applications and your ability to work under pressure—key skills for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in town planning. So, get your application in and let’s make it happen!
We think you need these skills to ace Senior Town Planning Officer - Council
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Town Planning Officer role. Highlight your relevant experience and skills that align with the job description, especially your ability to deliver excellent customer service and manage planning processes.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully handled similar responsibilities, like managing complaints or providing technical advice.
Be Professional and Clear:When writing your application, keep it professional but also clear and concise. Avoid jargon unless it’s relevant to the role, and make sure your writing is free of errors. This reflects your attention to detail, which is crucial for this position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at Spinwell Global
✨Know Your Planning Policies
Make sure you brush up on the latest planning policies and legislation relevant to the role. Being able to discuss how these policies impact local development will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key in this role, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved complaints or provided support to the public, as this will highlight your ability to engage positively with various stakeholders.
✨Showcase Your Team Spirit
This position requires a proactive attitude and teamwork. Be ready to share experiences where you contributed to team success or improved processes. Highlighting your collaborative skills will resonate well with the council's objectives.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Review common scenarios you might face in town planning and think through how you would approach them. This will demonstrate your readiness to tackle the challenges of the role head-on.