At a Glance
- Tasks: Lead the Revenues Team and manage Council Tax and NNDR services effectively.
- Company: Join a dynamic public sector team at the Guildhall in Shrewsbury.
- Benefits: Competitive pay, hybrid working options, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a focus on staff development.
- Why this job: Make a real difference in local governance while developing your leadership skills.
- Qualifications: Experience in council tax management and strong leadership abilities required.
The predicted salary is between 30000 - 40000 € per year.
Role: Revenues Manager
Contract Length: 12 weeks
Location: Hybrid/Guildhall, Shrewsbury - ideally 2-3 days in the office. Can consider fully remote for perfect candidate.
IR35: Inside
Pay Rate to Intermediary: £38.80 per hour
Spinwell is recruiting for a Revenues Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE REVENUES MANAGER
- Provide an efficient and effective Council Tax and NNDR service to the Council.
- Maintain a thorough and up-to-date knowledge of all legal requirements pertaining to local revenue matters, interpreting, applying and advising on complex and contentious issues.
- Develop service specifications, business plans and annual work programmes, translating service priorities into operational plans and measurable outcomes.
- Develop, maintain and monitor Service Level Agreements with appropriate internal and external third parties to ensure delivery and value for money.
- Ensure the accurate annual billing of Council Tax, NNDR and Business Improvement Districts (BIDs).
- Ensure that both Council Tax and NNDR systems are maintained and used effectively across core and local teams.
- Ensure all staff are appropriately trained and understand their role in delivering service objectives as defined in service and team plans.
- Lead and manage Revenue Team Managers within their areas of responsibility, including overseeing staff development programmes, performance management and the design of training programmes for all staff.
- Promote and encourage effective debt management and recovery policies and practices for Council Tax and NNDR.
- Ensure all bills are pursued in accordance with legislation, while keeping IT support systems under continuous review and maintaining a programme of service improvement.
- Ensure effective liaison with external agencies, organisations and relevant Council officers.
- Oversee the accurate completion of statutory returns in line with government timescales (e.g. CTB1, QRC4, NNDR1, NNDR3).
- Design, implement and manage one-off discretionary revenue schemes as required.
- Ensure all statistical records relating to the unit’s functions—such as tax base calculations, bandings, exemptions, discounts and management information—are accurately maintained in collaboration with Team Managers.
- Monitor service delivery and develop and collate local and national performance indicators as directed.
- Provide management with reports on Council Tax and NNDR debt outstanding and income collected as required.
- Apply a structured, analytical approach to problem-solving and ensure a minimum 95% accuracy rate in all service work.
- Support the timely and efficient delivery of Revenues and Benefits services as required.
- Represent the Council at local and national events.
- Recommend and authorise debt write-offs in line with Financial Rules and agreed authorisation limits, including small balances where appropriate.
- Identify, assess, record and mitigate service risks.
- Manage allocated budgets in accordance with Financial Regulations and procedures.
- Prepare and present committee reports on hardship applications and discretionary relief.
- Deputise for the Revenues and Benefits Service Manager at meetings, seminars, briefings and other events.
- Work collaboratively with other managers to promote best practice, staff development, customer focus and operational efficiency across service areas.
SKILLS/EXPERIENCE OF THE REVENUES MANAGER
- Council tax experience needed.
If you are a Revenues Manager, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable.
In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us.
Revenues Manager - Council employer: Spinwell Global
As a Revenues Manager at Spinwell, you will join a dynamic public sector team in Shrewsbury, where we prioritise employee growth and development through comprehensive training programmes and performance management. Our hybrid work model promotes a healthy work-life balance, while our commitment to diversity and inclusion ensures a supportive and collaborative work culture. With competitive pay and the opportunity to make a meaningful impact on local communities, Spinwell is an excellent employer for those seeking rewarding and fulfilling careers.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Manager - Council
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector, especially those who work in revenues or council roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local revenue matters. Be ready to discuss how you would handle complex issues and improve service delivery. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your leadership experience! If you've managed teams before, highlight how you developed staff and improved performance. This is key for a Revenues Manager role, so let us know how you can lead effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Revenues Manager - Council
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Revenues Manager role. Highlight your experience with Council Tax and NNDR, and don’t forget to showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills:Since the role requires a structured, analytical approach to problem-solving, be sure to include examples of how you've tackled complex issues in previous positions. This will show us you can handle the challenges of the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Spinwell Global
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax and NNDR services. Familiarise yourself with the legal requirements and any recent changes in legislation. This will show that you're not just a candidate, but someone who is genuinely interested and informed about the role.
✨Showcase Your Leadership Skills
As a Revenues Manager, you'll be leading teams and managing performance. Prepare examples of how you've successfully led teams in the past, focusing on staff development and training programmes. Highlighting your leadership experience will set you apart from other candidates.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical skills and problem-solving abilities. Think of specific instances where you've tackled complex issues or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Understand the Bigger Picture
Demonstrate your understanding of how the Revenues Manager role fits within the wider context of the Council's objectives. Be prepared to discuss how you would contribute to operational efficiency and customer focus, as well as how you would manage budgets and risks.
