At a Glance
- Tasks: Lead UX projects, engage with stakeholders, and enhance user experiences in the public sector.
- Company: Join a dynamic team within the Central Government focused on innovative user experience.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a strong emphasis on continuous improvement.
- Why this job: Make a real difference in public services while shaping user experiences.
- Qualifications: 5+ years in product management with a focus on UX in SaaS environments.
The predicted salary is between 68112 - 68112 € per year.
Hybrid working - minimum 3 days on site in Kilburn / Westminster
£68,112 per annum + London Allowance
Permanent
Willing and eligible to undergo CTC
Spinwell is recruiting for a Product Lead for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE PRODUCT LEAD
- Be the primary point of contact for UX stakeholders, ensuring clear communication and alignment on the UX product vision, priorities, and progress.
- Engage with stakeholders and SMEs to assess needs, priorities, and resource implications.
- Manage and support functional SMEs, ensuring high quality delivery, capability development, and effective collaboration.
- Align with peer Product Leads to ensure consistent approaches, shared standards, and cross product alignment across the Met.
- Demonstrate strong functional expertise, with the ability to make configuration changes within Oracle Fusion UX (e.g., Journeys, Redwood pages, self service flows) or guide SMEs/technical partners to implement them.
- Support operational teams with changes including testing cycles, release readiness, and change management activities.
- Translate user needs and organisational priorities into actionable product features, using structured prioritisation, negotiation, and value driven decision making.
- Proactively identify opportunities to enhance customer and user experience across other lines of business, ensuring UX improvements align with broader organisational goals.
- Use evidence (analytics, adoption, compliance metrics) to identify trends and inform UX enhancements with meaningful business impact.
- Maintain strong understanding of the Oracle Fusion technology stack, Redwood UX tools, Journeys, ServiceNow integrations, and related platforms that support UX.
- Work closely with internal and external development teams, including Oracle partners and technical suppliers, to deliver UX enhancements.
- Prepare and present UX proposals and technology recommendations to senior leadership, with clear articulation of benefits, costs, and required decisions.
- Drive continuous improvement in UX capability and digital experience, aligned to New Met for London priorities.
SKILLS/EXPERIENCE OF THE PRODUCT LEAD
- 5+ years of product management or functional experience, with at least 2 years focused on UX, employee experience, CRM, or portal solutions within SaaS environments.
- Proven experience as a Product Manager, Product Owner, or Functional Lead within an enterprise SaaS or internal product setting.
- Strong understanding of Oracle Fusion Cloud (including Journeys, Redwood UX, HCM/ERP self service).
- Public sector experience desirable, policing experience advantageous.
- Experience managing technology development or implementation projects.
- Experience leading a small team of analysts or functional SMEs, providing direction, coaching, and technical oversight.
- Experience shaping product strategy and building roadmaps aligned to business strategy.
- Strong understanding of public sector shared services and related challenges.
- Experience owning or managing a functional enhancements backlog within a complex SaaS environment.
- Educated to a high level, with strong understanding of SaaS based UX products and cloud technologies.
- Practical knowledge of end to end business processes relevant to Oracle UX (HR, Finance, Procurement etc.).
- Knowledge of public sector shared services and the complexities they face.
- Strong knowledge of Oracle Cloud UX components (Journeys, Redwood UX, self service flows) and/or ServiceNow portal capabilities.
- Understanding of best practice ERP UX models and modern industry UX platforms.
- Detailed knowledge of product lifecycle processes, including UX discovery, prototyping, testing, and change management.
If you are a Product Lead, apply now or send your CV to Spinwell!
Product Lead – User Experience - Central Government employer: Spinwell Global
Spinwell is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the public sector. With a strong commitment to employee growth, we provide opportunities for professional development and the chance to make a meaningful impact on user experience within Central Government. Our hybrid working model allows for flexibility while being based in the vibrant areas of Kilburn and Westminster, ensuring a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead – User Experience - Central Government
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or UX field. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best UX projects and achievements. Make sure it’s easy to navigate and visually appealing. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to product management and UX. Think about how your experience aligns with the responsibilities listed in the job description. We want you to be ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Product Lead – User Experience - Central Government
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Product Lead role. Highlight your experience with UX, SaaS environments, and any public sector work you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about user experience and how your background makes you the perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Relevant Experience:When detailing your experience, focus on specific projects where you've made an impact in UX or product management. We want to know how you've driven improvements and what results you've achieved!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Spinwell Global
✨Know Your UX Stuff
Make sure you brush up on your knowledge of Oracle Fusion Cloud and its UX components like Journeys and Redwood. Be ready to discuss how you've used these tools in past projects, as well as any relevant public sector experience you might have.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively communicated with stakeholders in previous roles. Highlight your ability to align product vision with user needs and organisational priorities, as this will be crucial for the Product Lead position.
✨Demonstrate Leadership Experience
Think of specific instances where you've led a team or managed functional SMEs. Be ready to talk about how you provided direction and coaching, and how you ensured high-quality delivery in your projects.
✨Bring Data to the Table
Familiarise yourself with metrics that demonstrate the impact of your UX enhancements. Be prepared to discuss how you've used analytics and compliance metrics to inform decisions and drive improvements in user experience.
