At a Glance
- Tasks: Manage enquiries, process planning applications, and handle customer feedback.
- Company: Join a dynamic public sector team in Northampton with a hybrid work model.
- Benefits: Earn £20 per hour with flexible working and valuable experience.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: GCSEs in Maths and English or equivalent experience required.
- Other info: Opportunity for career growth and commitment to diversity and inclusion.
The predicted salary is between 16 - 24 £ per hour.
Role: Planning Technician
Contract Length: 12 weeks
Location: Hybrid/Northampton – 1-2 days onsite ideally
IR35: Inside
Pay Rate to Intermediary: £20 per hour
Spinwell is recruiting for a Planning Technician for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE PLANNING TECHNICIAN
- Manage shared inboxes, responding professionally to public enquiries.
- Assist with the monitoring and handling of complaints and feedback from customers, MPs, and Councillors.
- Enter, maintain, and extract data from planning databases and mapping systems.
- Register, validate, and process planning applications.
- Calculate and process planning application fees and recording payments.
SKILLS/EXPERIENCE OF THE PLANNING TECHNICIAN
- Educated to GCSE standard (Grade C / Level 4 or above) in Maths and English (or equivalent) or equivalent experience to demonstrate the same level of numeracy and literacy skills.
- A basic knowledge of planning process and an ability to understand policy documents, plans, maps (including GIS) and architectural drawings.
- Demonstrate ability to prioritise workload and operate under own initiative.
- Demonstrate evidence of use of numerical and literacy skills.
- Experience in administrative processes.
- Good communication skills.
- Able to deliver excellent customer service under pressure.
- Computer literate with experience of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and experience with document management systems.
- Good organisational skills.
- Willingness and ability to travel as required independently to multiple sites across the Council’s administrative area to undertake site visits, or further away to attend meetings and events on behalf of the Council.
- Good time management skills.
- The ability to carry out site visits or investigations on a variety of outdoor locations including domestic properties, overgrown land, and building sites.
- Must be able to use ladders and scaffolding and be able to walk across sites with uneven ground conditions.
- Ability to demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
If you are a Planning Technician, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Planning Technician - Council in Northampton employer: Spinwell Global
Contact Detail:
Spinwell Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Technician - Council in Northampton
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! As a Planning Technician, you'll need to handle public enquiries and complaints. Role-play with a friend or family member to get comfortable with responding professionally under pressure.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed workloads or prioritised tasks in the past. This will demonstrate your ability to operate independently and efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Planning Technician - Council in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the Planning Technician role. Use keywords from the job description to show we’re on the same page!
Show Off Your Communication Skills: Since you'll be handling public enquiries, it's crucial to demonstrate your communication prowess. Include examples of how you've successfully managed customer interactions in the past.
Highlight Your Tech Savvy: We love a candidate who’s comfortable with tech! Mention your experience with Microsoft Office and any planning databases or mapping systems you’ve used. It’ll make you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Spinwell Global
✨Know Your Planning Basics
Brush up on your knowledge of the planning process and relevant policies. Familiarise yourself with common terms and concepts, as well as any recent changes in legislation that might affect the role. This will show your enthusiasm and understanding of the field.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or complaints in the past. Highlight your ability to remain professional under pressure and your commitment to delivering excellent service. This is crucial for a role that involves public interaction.
✨Show Off Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. Use specific examples from previous roles where you successfully juggled multiple responsibilities. This will reassure them that you can handle the demands of the position.
✨Get Comfortable with Tech
Since the role requires proficiency in Microsoft Office and document management systems, make sure you're familiar with these tools. If possible, practice using Excel for data entry or analysis, as this could come up during the interview.