At a Glance
- Tasks: Lead and develop services that meet government standards and user expectations.
- Company: Join a dynamic public sector team focused on digital transformation.
- Benefits: Competitive pay, flexible working, and commitment to diversity and inclusion.
- Other info: Opportunity for career growth and to work with a high-performing team.
- Why this job: Make a real impact in the public sector while shaping the future of digital services.
- Qualifications: Experience in user-focused service delivery and proven leadership skills.
Role: Service Owner REF 78438
Contract Length: 12 months
Location: National, up to 3 days a week at any main client Hub
IR35: Inside
Pay Rate to Intermediary: £640 per day
Security Clearance: BPSS
Spinwell is recruiting for a Service Owner for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE SERVICE OWNER
- Deliver services that meet the government Digital by Default Service Standard and are best in class for government meeting users’ raised expectations of technology.
- Be outcome-focused and balance the needs of competing stakeholders, ensuring that services are valuable and effective for the organisation.
- Create and communicate a compelling service vision and roadmap ensuring the right balance of meeting business/user objectives and managing technical risk.
- Represent a service area to departmental board-level officials and senior stakeholders, using information from diverse user, commercial and service sources.
- Embed digital culture with your stakeholders, the department and the wider civil service.
- Be responsible for legacy technology which is part of the service area, and tackling the risks associated with this.
- Lead and develop a high performing team that use service design and user-centred, data-driven, cloud-based delivery practices - most of which is focussed on replacing our legacy systems.
SKILLS/EXPERIENCE OF THE SERVICE OWNER
- User focus
- Strategic ownership
- Agile working
- Financial ownership
- Lifecycle perspective
- Operational management
- Problem ownership
- Proven leadership of multidisciplinary digital teams
If you are a Service Owner, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable.
In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us.
Disability Confident
As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant
The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us and quote the role you are applying for. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.
Service Owner - Central Government in London employer: Spinwell Global
Spinwell is an exceptional employer, offering a dynamic work environment that prioritises diversity, equality, and inclusion. As a Service Owner in the public sector, you will have the opportunity to lead high-performing teams while delivering innovative digital services that meet government standards. With a commitment to employee growth and a supportive culture, Spinwell ensures that every team member can thrive and make a meaningful impact on society.
StudySmarter Expert Advice🤫
We think this is how you could land Service Owner - Central Government in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Service Owner role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in digital services and government standards. Show that you’re not just a candidate, but someone who’s genuinely passionate about improving user experiences and driving change.
✨Tip Number 3
Practice your pitch! Be ready to articulate your service vision and how you can balance stakeholder needs effectively. This is your chance to shine and demonstrate your leadership skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are eager to join us in making a difference in the public sector.
We think you need these skills to ace Service Owner - Central Government in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Owner role. Highlight your experience with user-focused services and agile working, as these are key for us. Use specific examples that showcase your strategic ownership and leadership skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your vision for the role and how you plan to meet the needs of stakeholders. We want to see your passion for digital transformation and how you can balance competing demands effectively.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention how you've tackled challenges in the past. We love candidates who can demonstrate problem ownership and operational management, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Spinwell Global
✨Understand the Digital by Default Service Standard
Familiarise yourself with the government's Digital by Default Service Standard. This will help you articulate how your experience aligns with their expectations and demonstrate your commitment to delivering best-in-class services.
✨Prepare Your Service Vision
Craft a compelling service vision and roadmap that showcases your ability to balance user needs with business objectives. Be ready to discuss how you would manage technical risks while ensuring effective service delivery.
✨Showcase Your Leadership Skills
Be prepared to share examples of how you've led multidisciplinary digital teams in the past. Highlight your experience in fostering a user-centred, data-driven culture and how you've tackled challenges with legacy technology.
✨Engage with Stakeholders
Think about how you would represent your service area to senior stakeholders. Prepare to discuss strategies for embedding a digital culture and balancing competing stakeholder needs, as this will be crucial in your role as a Service Owner.
