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For Companies At a Glance
- Tasks: Lead UX projects, engage with stakeholders, and enhance user experiences in the public sector.
- Company: Join Spinwell, a dynamic player in the public sector with a focus on innovation.
- Benefits: Competitive salary, London allowance, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real difference in public services while shaping user experiences with cutting-edge technology.
- Qualifications: 5+ years in product management, strong UX knowledge, and experience with Oracle Fusion.
The predicted salary is between 68112 - 68112 £ per year.
Hybrid working - minimum 3 days on site in Kilburn / Westminster
£68,112 per annum + London Allowance
Permanent
Willing and eligible to undergo CTC
Spinwell is recruiting for a Product Lead for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE PRODUCT LEAD
- Be the primary point of contact for UX stakeholders, ensuring clear communication and alignment on the UX product vision, priorities, and progress.
- Engage with stakeholders and SMEs to assess needs, priorities, and resource implications.
- Manage and support functional SMEs, ensuring high‑quality delivery, capability development, and effective collaboration.
- Align with peer Product Leads to ensure consistent approaches, shared standards, and cross‑product alignment across the Met.
- Demonstrate strong functional expertise, with the ability to make configuration changes within Oracle Fusion UX (e.g., Journeys, Redwood pages, self‑service flows) or guide SMEs/technical partners to implement them.
- Support operational teams with changes including testing cycles, release readiness, and change management activities.
- Translate user needs and organisational priorities into actionable product features, using structured prioritisation, negotiation, and value‑driven decision making.
- Proactively identify opportunities to enhance customer and user experience across other lines of business, ensuring UX improvements align with broader organisational goals.
- Use evidence (analytics, adoption, compliance metrics) to identify trends and inform UX enhancements with meaningful business impact.
- Maintain strong understanding of the Oracle Fusion technology stack, Redwood UX tools, Journeys, ServiceNow integrations, and related platforms that support UX.
- Work closely with internal and external development teams, including Oracle partners and technical suppliers, to deliver UX enhancements.
- Prepare and present UX proposals and technology recommendations to senior leadership, with clear articulation of benefits, costs, and required decisions.
- Drive continuous improvement in UX capability and digital experience, aligned to New Met for London priorities.
SKILLS/EXPERIENCE OF THE PRODUCT LEAD
- 5+ years of product management or functional experience, with at least 2 years focused on UX, employee experience, CRM, or portal solutions within SaaS environments.
- Proven experience as a Product Manager, Product Owner, or Functional Lead within an enterprise SaaS or internal product setting.
- Strong understanding of Oracle Fusion Cloud (including Journeys, Redwood UX, HCM/ERP self‑service).
- Public sector experience desirable, policing experience advantageous.
- Experience managing technology development or implementation projects.
- Experience leading a small team of analysts or functional SMEs, providing direction, coaching, and technical oversight.
- Experience shaping product strategy and building roadmaps aligned to business strategy.
- Strong understanding of public‑sector shared services and related challenges.
- Experience owning or managing a functional enhancements backlog within a complex SaaS environment.
- Educated to a high level, with strong understanding of SaaS‑based UX products and cloud technologies.
- Practical knowledge of end‑to‑end business processes relevant to Oracle UX (HR, Finance, Procurement etc.).
- Knowledge of public‑sector shared services and the complexities they face.
- Strong knowledge of Oracle Cloud UX components (Journeys, Redwood UX, self‑service flows) and/or ServiceNow portal capabilities.
- Understanding of best‑practice ERP UX models and modern industry UX platforms.
- Detailed knowledge of product lifecycle processes, including UX discovery, prototyping, testing, and change management.
If you are a Product Lead, apply now or send your CV to Spinwell!
Product Lead – User Experience - Central Government in Kilburn employer: Spinwell Global
Contact Detail:
Spinwell Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Lead – User Experience - Central Government in Kilburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or UX field. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the organisation and its UX initiatives. Show us that you understand their goals and how your experience aligns with their needs. Tailor your examples to highlight your relevant skills and achievements.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Product Lead role! We’re always looking for passionate candidates who can drive UX improvements, so make sure your application stands out.
We think you need these skills to ace Product Lead – User Experience - Central Government in Kilburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in product management and UX, especially any work with Oracle Fusion or SaaS environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Product Lead role. Share specific examples of your past successes in UX and product management that relate to our needs.
Showcase Your Stakeholder Engagement Skills: Since you'll be the primary point of contact for UX stakeholders, it's crucial to demonstrate your communication and collaboration skills. Include examples of how you've successfully engaged with stakeholders in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spinwell Global
✨Know Your UX Stuff
Make sure you brush up on your knowledge of Oracle Fusion Cloud and its UX components like Journeys and Redwood. Be ready to discuss how you've used these tools in past projects, as well as any relevant public sector experience you might have.
✨Stakeholder Engagement is Key
Prepare to talk about your experience engaging with stakeholders and subject matter experts. Think of specific examples where you assessed needs and aligned priorities, as this will show your ability to communicate effectively and manage expectations.
✨Showcase Your Leadership Skills
Since the role involves managing a small team, be ready to share your experiences leading analysts or functional SMEs. Highlight how you've provided direction and coaching, and how you’ve driven successful outcomes through collaboration.
✨Data-Driven Decision Making
Be prepared to discuss how you've used analytics and metrics to inform UX enhancements. Bring examples of how you've identified trends and made value-driven decisions that had a meaningful impact on user experience.