Hard FM Manager in Chatham

Spinwell is recruiting for a Hard FM Manager for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE HARD FM MANAGER

• Manage the operational delivery of the FM Delivery supply chain and its contractors, ensuring that all services are provided according to the specifications outlined in the contract. This includes overseeing day-to-day operations, coordinating with service providers, and ensuring that all contractual obligations are met to maintain high standards of service delivery.
• Manage and motivate team and individual performance, providing direction and leadership, undertaking staff appraisals, addressing welfare, capability and disciplinary issues, advising on personal development, training and coaching, in order to maximise performance from individuals, satisfy personal aspirations and to ensure that staff fulfil their potential and effectively contribute to Council business.
• Identify any non-conformities in service delivery and develop a plan of mitigation, working closely with both internal and external stakeholders to address issues promptly and effectively, ensuring that services are restored to full delivery as quickly as possible and to maintain the quality and reliability of FM services.
• Maintain accurate and up to date compliance data, supporting the council’s commitment to safety and regulatory adherence, ensuring that all buildings meet required standards.
• Work closely with the Head of FM Delivery to monitor and control expenditures, ensuring that all financial resources are used efficiently and within the allocated budgets so as to optimise the use of council funds and supports the financial sustainability of FM operations.
• Working close with the Facilities and Energy Programme Manager, ensure that energy resources are managed efficiently and sustainably, overseeing energy delivery to support the council’s environmental goals and help to reduce operational costs.
• Ensure that all aspects of FM service delivery are managed effectively, from contract management and compliance to budget control and energy management, in order to deliver high standards of service, regulatory compliance, and support the council’s strategic objectives. This may also include acting as deputy for the Head of FM Delivery as required.

SKILLS/EXPERIENCE OF THE HARD FM MANAGER

• Demonstratable knowledge of how to deliver FM Services at a senior management level.
• Extensive knowledge in managing contracts such as NEC/JCT.
• Demonstratable knowledge of building compliance regarding Fire, Legionella, Asbestos, Gas, Electrical, LOLER (Lifts) at a senior management level.
• Demonstratable knowledge of building management in relation to Golden Thread principles as contained in the 2022 Building Safety Act.
• Good understanding of the Council Plan, management of corporate building assets in line with budget setting and with knowledge to deliver them.
• Demonstratable knowledge of how to manage an FM team through industry recognised best practice.
• Knowledge of legislation, policies and procedures in relation to GDPR and data protection, equalities and safeguarding.
• Knowledge of service delivery change management to enhance corporate estate ensuring properties are safe and remain valuable assets as required.
• Knowledge and understanding of the Council Plan and service plan and how this role and the team contribute to delivering the outcomes.
• Post-qualification experience managing complex FM contracts, preferably in a public sector environment.
• Setting of FM Service Plans and Key Performance indicators (KPI’s) in line with RCE AD/Head of Service requirements.
• Experience of writing and presenting reports at a senior management level to be presented at Corporate Management Team and/or Elected Member Committee meetings.
• Demonstratable experience of FM Service Delivery in a senior management role.
• Experience of line managing a team of staff.

If you are a Hard FM Manager, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.