Income Officer

Role: Income Officer REF 1410766 Contract Length: 3 months Location : Hybrid/Rugby 4 days per week in office IR35: Inside Pay Rate to Intermediary: £23.33 per hour Spinwell is recruiting for an Income Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE INCOME OFFICER Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants. Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans. Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed. Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears. Prepare reports and maintain accurate records to support the councils income collection goals. SKILLS/EXPERIENCE OF THE INCOME OFFICER Proven experience in income collection, housing management, or a related field.