At a Glance
- Tasks: Lead and develop a team of Solution Architects while engaging in strategic pre-sales activities.
- Company: Join Spinnaker Support, a top-rated provider of third-party software support services.
- Benefits: Competitive salary, professional development, and opportunities for travel across EMEA.
- Other info: Dynamic role with a blend of technical expertise and people management.
- Why this job: Make an impact by guiding a talented team and shaping the future of enterprise software support.
- Qualifications: 10+ years in solution consulting with leadership experience and deep Oracle knowledge.
The predicted salary is between 80000 - 100000 £ per year.
Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.
Our Solution Consulting function sits at the heart of how we bring this value proposition to market. We are trusted technical advisors, pre-sales leaders, and commercial thinkers — and the EMEA Solution Consulting Manager is responsible for ensuring our regional team exemplifies all three. This is a senior, dual-mandate role. The Solution Consulting Manager, EMEA is both a people leader and a practicing Solution Architect — personally active in strategic pre-sales engagements while simultaneously leading, developing, and representing the EMEA Solution Architect team. The role carries full accountability for the quality, consistency, and commercial impact of Solution Architecture activity across the EMEA region.
It requires someone who can operate credibly at the CxO level in a customer conversation in the morning and coach a Solution Architect through a discovery framework in the afternoon. Critically, this leader serves as the voice of Solution Consulting within EMEA — representing the function’s standards, methodology, and strategic direction to regional sales leadership, and feeding back regional market intelligence to global Solution Consulting leadership. All activity is conducted in close alignment with the Director of Solution Consulting’s global vision and operational priorities.
RESPONSIBILITIES
- People Leadership and Team Development
- Lead, coach, and develop a regional team of Solution Architects across EMEA, setting clear performance expectations and building individual capability aligned to Spinnaker’s Solution Consulting standards.
- Own hiring, onboarding, and structured ramp for new EMEA Solution Architects, ensuring consistent readiness to operate in Spinnaker’s pre-sales motion from day one.
- Conduct regular 1:1s, deal reviews, and capability assessments; identify development needs and build targeted coaching plans for each team member.
- Foster a culture of accountability, continuous learning, and high professional standards across the EMEA Solution Consulting team.
- Manage team performance with honesty and constructive rigor, and act as the primary escalation point for people issues within the region.
- Practicing Solution Architect — Personal Deal Engagement
- Personally lead or co-lead strategic, complex, or senior-level pre-sales engagements across the EMEA region, acting as the most senior technical voice in high-stakes customer conversations.
- Conduct prospect landscape and spend analysis, and develop technically credible, commercially sound third-party support proposals.
- Lead and contribute to RFP, RFI, and RFQ responses for complex EMEA opportunities, ensuring quality, accuracy, and differentiated positioning.
- Build and maintain trusted advisor relationships with CxO-level stakeholders, translating technical complexity into clear business outcomes and compelling financial narratives.
- Serve as an escalation resource for the EMEA Solution Consulting team on deals requiring senior technical or strategic guidance.
- Regional Strategy and Alignment
- Act as the voice of Solution Consulting in EMEA — representing Solution Consulting methodology, quality standards, and team priorities in regional sales leadership forums.
- Operate in close alignment with the Director of Solution Consulting, executing on global Solution Consulting strategy while adapting approaches to the specific commercial and cultural dynamics of the EMEA market.
- Feed regional market intelligence — including competitive dynamics, customer objections, and messaging gaps — back to global Solution Consulting leadership to inform strategy and enablement.
- Contribute to the development of Solution Consulting tools, frameworks, collateral, and repeatable processes that raise quality and consistency across the global team.
- Cross-Functional Partnership
- Partner with EMEA sales leadership to ensure Solution Consulting resources are aligned with regional pipeline priorities and strategic growth initiatives.
- Collaborate with Sales, Service Delivery, Marketing, Customer Success, and Partner teams to maintain strong feedback loops and ensure market alignment.
- Support partner-led and channel deal motions in EMEA, advising on technical scoping and positioning as required.
- Contribute to regional enablement activities, including internal training, deal clinics, and knowledge-sharing sessions.
- Operational Governance
- Monitor and report on regional Solution Consulting performance metrics including pipeline influence, win rates, technical conversion, team utilization, and coverage.
- Drive consistent execution of Spinnaker’s pre-sales process across the EMEA team, including discovery, landscape analysis, spend modelling, proposal development, and competitive positioning.
- Ensure all customer-facing technical engagements meet Spinnaker’s quality standards for accuracy, professionalism, and commercial relevance.
REQUIREMENTS
- Technical and Domain Expertise
- Deep, practicing knowledge of the Oracle ecosystem — including Database, Fusion Middleware, ERP/EBS, Cloud and adjacent technologies — sufficient to lead technically credible customer engagements independently.
- Strong understanding of Oracle’s enterprise support model, Licensing model, and product roadmaps — including where third-party support represents a compelling alternative.
- Broad familiarity with enterprise Oracle landscapes across industries, with the ability to assess technical scope, risk, and support complexity across diverse customer environments.
- Exposure to SAP and/or VMware ecosystems is advantageous.
- Grounding in SAP and infrastructure security sufficient to advise prospects on security coverage under third-party support models.
- Pre-Sales and Commercial Capability
- Proven track record in technical pre-sales, solution consulting, or solutions architecture — with direct personal ownership of customer engagements, not just team oversight.
- Demonstrated experience building TCO models, support spend estimates, and cost comparison frameworks that inform executive-level commercial decisions.
- Experience leading RFP/RFI/RFQ responses for complex, multi-stakeholder enterprise opportunities.
- Ability to translate technical landscape analysis into clear, commercially compelling narratives for both technical and non-technical audiences.
- Leadership and People Management
- Significant experience leading pre-sales, solution consulting, or technical sales teams — with demonstrated ability to coach both technical depth and customer-facing effectiveness.
- Track record of hiring, onboarding, and developing high-performing individuals in a pre-sales context.
- Confident managing performance constructively — setting clear expectations, providing honest feedback, and supporting team members through structured development.
- Experience operating in a dual-role capacity (player-manager) is highly desirable.
- Executive Presence and Communication
- Confident, credible communicator with demonstrated experience engaging at CIO, CTO, and CFO level.
- Able to read and adapt to different audiences — shifting between technical depth with an SAP Basis team and strategic framing with a CFO — within the same engagement.
- Strong written communication skills, with the ability to produce high-quality collateral, proposals, and presentations with minimal supervision.
- Mindset and Operating Style
- Operates with high autonomy and strong self-direction — comfortable setting priorities, building structure, and delivering outcomes without relying on significant organizational scaffolding.
- Proactively identifies gaps in messaging, process, or team capability and takes ownership of resolving them.
- Works collaboratively across time zones and functions, demonstrating empathy, responsiveness, and professionalism in all stakeholder interactions.
- Brings genuine intellectual curiosity about the third-party support market, customer challenges, and the broader SAP/Oracle ecosystem.
EXPERIENCE REQUIREMENTS
- 10+ years in solution consulting, pre-sales, or technical hands-on roles within the enterprise software market.
- Minimum 5 years in a people leadership or team management capacity, with direct line management responsibility.
- Demonstrable personal track record in customer-facing technical pre-sales — not solely a management background.
- Experience supporting complex, multi-country sales pursuits across the EMEA region.
- Degree in Computer Science, Engineering, Business, or a related technical discipline — or equivalent professional experience.
- Willingness and ability to travel across the EMEA region as business requires.
Oracle Solution Consulting Manager employer: Spinnaker Support
At Spinnaker Support, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, continuous learning, and professional growth. Our EMEA Solution Consulting Manager role offers the unique opportunity to lead a talented team while engaging directly with CxO-level stakeholders, ensuring both personal and team development in a dynamic, supportive environment. With a commitment to excellence and a focus on employee well-being, we empower our staff to thrive in their careers while delivering outstanding service to our global clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Solution Consulting Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Spinnaker Support values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Spinnaker Support might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Spinnaker Support!
✨Direct Apply to Spinnaker Support
Let's not forget to apply directly through the Spinnaker Support website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Oracle Solution Consulting Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Spinnaker Support.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Spinnaker Support. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Spinnaker Support
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
