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- Tasks: Lead our London store, drive sales, and deliver exceptional customer service.
- Company: Join Spinelli Kilcollin, a luxury jewellery brand known for its unique linked rings and responsible craftsmanship.
- Benefits: Enjoy competitive salary, bonuses, and the chance to work in a vibrant retail environment.
- Why this job: Be a brand ambassador, connect with clients, and make a positive impact in the luxury industry.
- Qualifications: Minimum two years of retail management experience; existing client base preferred.
- Other info: Flexibility to work evenings, weekends, and holidays is essential.
The predicted salary is between 36000 - 60000 £ per year.
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Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.
Spinelli Kilcollin is seeking a dynamic Store Manager for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, and providing leadership within our Retail team.
The ideal candidate will uphold Spinelli Kilcollin\’s reputation for exemplary service within the fine jewelry industry, overseeing the delivery of omni-channel communication to foster the most meaningful relationships with international clients.
Responsibilities include overseeing client support, driving sales, and managing the team at our London store. The London Store Manager reports directly to the International Sales Director. Close collaboration with other operational departments and sales team members is essential. This in-person role is based at our Mayfair retail location and requires flexibility to work evenings, weekends, and holidays based on business needs.
Responsibilities include:
- Achieving sales goals, both personal and store to drive business.
- Ensuring accurate sales data recording for monthly reporting purposes.
- Ensuring completion of all operational tasks.
- Creating and managing the store schedule, handling employee time off requests, and holiday scheduling.
- Managing team dynamics to foster a productive and positive work environment.
- Addressing any in-store client issues that arise.
- Upholding visual standards throughout the Mayfair location.
- Communicating store requirements to the Director.
- Soliciting client feedback on product assortment, new designs, and requested styles.
- Collaborating with the Merchandising Manager to place stock and replenishment orders.
- Planning, executing, and promoting in-store events to cultivate the London, UK and international client base.
Who you are:
- Based in London
- Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
- Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach
- Availability to work nights, weekends, and holidays to support retail events and meet demand
- Minimum of two years of retail management experience required
- Existing client base preferred
Base salary range is commensurate with experience, plus attractive bonuses based on sales performance.
To apply:
Send your resume and a cover letter to . Please include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
-
Industries
Retail and Retail Luxury Goods and Jewelry
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London Store Manager employer: Spinelli Kilcollin
Contact Detail:
Spinelli Kilcollin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Store Manager
✨Tip Number 1
Familiarise yourself with Spinelli Kilcollin's brand values and product offerings. Understanding their commitment to responsible craftsmanship and luxury design will help you articulate how you can embody their brand as a Store Manager.
✨Tip Number 2
Network within the luxury retail sector in London. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your previous retail management experiences in detail, especially how you've driven sales and managed teams. Be ready to share specific examples of how you've created a positive work environment and handled client issues.
✨Tip Number 4
Showcase your passion for luxury jewellery and customer service during any interactions. Whether it's through informal chats or interviews, demonstrating genuine enthusiasm for the brand and its products can set you apart from other candidates.
We think you need these skills to ace London Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in luxury goods. Emphasise your achievements in driving sales and managing teams, as these are key responsibilities for the Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and the luxury jewellery industry. Mention specific experiences that demonstrate your ability to lead a team and provide exceptional customer service, aligning with Spinelli Kilcollin's values.
Highlight Cultural Influences: When listing the three cultural figures who inspire you, choose individuals whose work resonates with the luxury market or creative fields. Explain how their influence shapes your approach to leadership and customer engagement.
Proofread and Format: Before submitting your application, ensure that both your CV and cover letter are free from errors. Use a clean, professional format that reflects the luxury nature of the brand, making it easy for the hiring team to read.
How to prepare for a job interview at Spinelli Kilcollin
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, resolved conflicts, and motivated staff to achieve sales goals.
✨Understand the Brand's Values
Spinelli Kilcollin prides itself on responsible craftsmanship and creating a positive impact. Make sure you research the brand thoroughly and articulate how your values align with theirs. This will show your genuine interest in the company and its mission.
✨Prepare for Client Interaction Scenarios
Since the role involves direct client engagement, be ready to discuss how you would handle various customer service scenarios. Think about times when you've turned a negative experience into a positive one and how you can apply that to the luxury retail environment.
✨Highlight Your Sales Achievements
Sales performance is key in this role, so come prepared with metrics or examples of how you've driven sales in previous positions. Discuss any strategies you've implemented that led to increased revenue, as this will demonstrate your capability to meet and exceed sales goals.
