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- Tasks: Engage with clients, meet sales goals, and provide exceptional customer service in a luxury setting.
- Company: Spinelli Kilcollin is a luxury jewellery brand known for its unique linked rings and responsible craftsmanship.
- Benefits: Enjoy a dynamic work environment in Mayfair with opportunities for growth and development.
- Why this job: Join a passionate team and make a positive impact in the luxury jewellery industry while building client relationships.
- Qualifications: Luxury sales experience and a friendly, goal-driven attitude are essential for success.
- Other info: Flexibility to work evenings, weekends, and holidays is required.
The predicted salary is between 28800 - 43200 £ per year.
1 day ago Be among the first 25 applicants
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.
Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin\’s reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.
Responsibilities include:
- Greeting clients with a friendly and professional demeanor as they enter the store
- Facilitating private client appointments
- Following up on all potential leads through client communication via email, text, and phone calls
- Working closely with sales goals to achieve monthly targets
- Collaborating with Design Department for customization requests
- Process sales using the appropriate sales channels
- Ensuring accurate sales data recording for monthly reporting purposes
- Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
- Upholding exemplary visual standards throughout the store
Who you are:
- Based in London
- Approachable and friendly team-player, ready to join our quickly growing team!
- Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
How To Apply
Please email your resume and a cover letter to careers@spinellikilcollin.com. We ask that you include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Customer Service
-
Industries
Retail and Retail Luxury Goods and Jewelry
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London Retail Sales Associate employer: Spinelli Kilcollin
Contact Detail:
Spinelli Kilcollin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Retail Sales Associate
✨Tip Number 1
Familiarise yourself with Spinelli Kilcollin's brand values and product offerings. Understanding their commitment to responsible craftsmanship and luxury design will help you connect with customers and demonstrate your expertise on the sales floor.
✨Tip Number 2
Network within the luxury retail sector in London. Attend industry events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to showcase your customer service skills during the interview. Think of specific examples from your past experiences where you went above and beyond for a client, as this aligns with the exemplary service Spinelli Kilcollin expects.
✨Tip Number 4
Be ready to discuss your sales achievements and how you meet targets. Highlight any experience you have with CRM systems, as this will be crucial for following up with clients and maintaining relationships in this role.
We think you need these skills to ace London Retail Sales Associate
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for Spinelli Kilcollin. Highlight your luxury sales experience and how it aligns with their commitment to exceptional customer service. Mention specific skills that relate to the responsibilities outlined in the job description.
Showcase Relevant Experience: In your CV, emphasise any previous roles in retail or luxury sales. Include quantifiable achievements, such as sales targets met or exceeded, to demonstrate your ability to thrive in a goal-driven environment.
Cultural Figures Inspiration: When mentioning the three cultural figures who inspire you, choose individuals relevant to creativity or luxury. Explain how their work influences your approach to customer service and sales, linking it back to the values of Spinelli Kilcollin.
Proofread Your Application: Before sending your application, carefully proofread both your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury retail sector.
How to prepare for a job interview at Spinelli Kilcollin
✨Showcase Your Luxury Sales Experience
Make sure to highlight any previous experience you have in luxury retail. Discuss specific examples where you successfully met sales targets or provided exceptional customer service, as this will resonate well with the brand's focus on exemplary service.
✨Demonstrate Product Knowledge
Familiarise yourself with Spinelli Kilcollin's collections and their unique selling points. Being able to discuss the craftsmanship and design philosophy behind their products will show your genuine interest and expertise, making you a more compelling candidate.
✨Emphasise Your Client Relationship Skills
Prepare to discuss how you build and maintain relationships with clients. Share examples of how you've followed up with customers or facilitated private appointments, as this aligns with the role's responsibilities and the company's emphasis on client engagement.
✨Exude a Friendly and Professional Demeanour
Since the role requires an engaging presence on the sales floor, practice your greeting and interaction skills. Show that you can be both approachable and professional, as this is crucial for creating a welcoming atmosphere for clients.
