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For Companies At a Glance
- Tasks: Engage with clients, drive sales, and showcase luxury jewellery in a vibrant store environment.
- Company: Spinelli Kilcollin, a luxury jewellery brand committed to responsible craftsmanship.
- Benefits: Join a dynamic team with opportunities for growth and a creative work atmosphere.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail space.
- Qualifications: Experience in luxury sales and a passion for exceptional customer service.
- Other info: Flexible hours required; perfect for those who thrive in fast-paced environments.
The predicted salary is between 28800 - 43200 £ per year.
London Full Time Sales Associate
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.
Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin\’s reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.
Responsibilities include:
- Greeting clients with a friendly and professional demeanor as they enter the store
- Facilitating private client appointments
- Following up on all potential leads through client communication via email, text, and phone calls
- Working closely with sales goals to achieve monthly targets
- Collaborating with Design Department for customization requests
- Process sales using the appropriate sales channels
- Ensuring accurate sales data recording for monthly reporting purposes
- Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
- Upholding exemplary visual standards throughout the store
Who you are:
- Based in London
- Approachable and friendly team-player, ready to join our quickly growing team!
- Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
How To Apply
Please email your resume and a cover letter to careers@spinellikilcollin.com. We ask that you include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
London Retail Sales Associate employer: Spinelli Kilcollin
Contact Detail:
Spinelli Kilcollin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Retail Sales Associate
✨Tip Number 1
Get to know the brand inside out! Spinelli Kilcollin is all about luxury and craftsmanship, so dive into their collections and understand what makes them unique. This knowledge will help you connect with customers and show off your product expertise.
✨Tip Number 2
Practice your people skills! As a Retail Sales Associate, you'll be the face of the brand. Work on your greeting and engagement techniques to make every customer feel special. Remember, exceptional customer service is key!
✨Tip Number 3
Set personal sales goals! Familiarise yourself with the targets you'll need to hit and create a plan to achieve them. This will not only keep you motivated but also show your future employer that you're goal-oriented and ready to succeed.
✨Tip Number 4
Don’t forget to follow up! After meeting potential clients, reach out via email or text to keep the conversation going. Building relationships is crucial in retail, and it shows that you care about their experience.
We think you need these skills to ace London Retail Sales Associate
Some tips for your application 🫡
Craft a Stellar Cover Letter: Your cover letter is your chance to shine! Make sure to express your passion for luxury sales and how you can embody the Spinelli Kilcollin brand. Don’t forget to mention those three cultural figures that inspire you – it shows your creativity and personality!
Tailor Your Resume: We want to see how your experience aligns with our needs. Highlight your luxury sales experience and any relevant achievements. Use keywords from the job description to make it clear you’re the perfect fit for the role!
Showcase Your Customer Service Skills: Since exceptional customer service is key, include examples of how you've gone above and beyond for clients in the past. We love candidates who can demonstrate their ability to connect with customers and create memorable experiences.
Apply Through Our Website: While emailing your application is great, we encourage you to check out our website for any additional application tips or insights about our culture. It’s a good way to show us you’re genuinely interested in joining our team!
How to prepare for a job interview at Spinelli Kilcollin
✨Know the Brand Inside Out
Before your interview, make sure you research Spinelli Kilcollin thoroughly. Understand their collections, design philosophy, and commitment to responsible craftsmanship. This knowledge will not only impress your interviewers but also help you articulate how you can embody their brand values as a sales associate.
✨Showcase Your Sales Experience
Be ready to discuss your previous luxury sales experience in detail. Prepare specific examples of how you've met or exceeded sales goals, handled customer objections, and provided exceptional service. This will demonstrate your capability to thrive in a goal-driven environment, which is crucial for this role.
✨Engage with Role-Playing
Expect some role-playing scenarios during the interview. Practice greeting clients, facilitating appointments, and handling inquiries about products. This will showcase your engaging presence and ability to tune into client needs, which are essential for delivering exemplary service on the sales floor.
✨Prepare Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, how success is measured in the role, or what the training process looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.