At a Glance
- Tasks: Engage with clients, drive sales, and showcase luxury jewelry in a vibrant store environment.
- Company: Spinelli Kilcollin, a luxury jewelry brand committed to responsible craftsmanship.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Join a friendly team in Mayfair and enjoy flexible working hours.
- Why this job: Be a brand ambassador and make a real impact in the luxury retail space.
- Qualifications: Luxury sales experience and a passion for exceptional customer service.
The predicted salary is between 30000 - 42000 £ per year.
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.
Spinelli Kilcollin is seeking a full‑time sales associate for its London store. In this role you will act as a brand ambassador, generating new leads, demonstrating product expertise, and delivering exceptional customer service. You will work in‑person on the sales floor at our Mayfair store, interact with clients, and help close sales while upholding the brand’s reputation for exemplary service. The position reports to the Store Manager and works closely with other team members. Flexibility to work evenings, weekends, and holidays is required.
Responsibilities
- Greeting clients with a friendly and professional demeanor as they enter the store
- Facilitating private client appointments
- Following up on all potential leads through client communication via email, text, and phone calls
- Working closely with sales goals to achieve monthly targets
- Collaborating with the Design Department for customization requests
- Processing sales using the appropriate sales channels
- Ensuring accurate sales data recording for monthly reporting purposes
- Actively using our CRM for client outreach and follow‑up to cultivate client relationships
- Upholding exemplary visual standards throughout the store
Who you are
- Based in London
- Approachable and friendly team‑player, ready to join a quickly growing team
- Ability to thrive in a goal‑driven, fast‑paced environment with a strong sense of urgency
How to Apply
Please email your resume and a cover letter to careers@spinellikilcollin.com. In your application, include three cultural figures who inspire you in any creative field and explain why.
Seniority Level
- Associate
Employment Type
- Full‑time
Job Function
- Sales and Customer Service
Industries
- Retail and Retail Luxury Goods and Jewelry
London Retail Sales Associate employer: Spinelli Kilcollin
Spinelli Kilcollin is an exceptional employer that values its employees by fostering a collaborative and supportive work culture in the heart of Mayfair, London. As a luxury jewelry brand, we offer our Retail Sales Associates not only competitive compensation but also opportunities for personal and professional growth within a dynamic team dedicated to responsible craftsmanship and exemplary customer service. Join us to be part of a brand that prioritises meaningful connections with clients while working in an inspiring environment that celebrates creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land London Retail Sales Associate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Spinelli Kilcollin, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Spinelli Kilcollin!
We think you need these skills to ace London Retail Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Spinelli Kilcollin, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Spinelli Kilcollin and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Spinelli Kilcollin that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Spinelli Kilcollin
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
