At a Glance
- Tasks: Support our clinical team by managing referrals and providing essential administrative support.
- Company: Join the Spinal Injuries Association, a charity dedicated to improving lives after spinal cord injury.
- Benefits: Enjoy 28 days annual leave, pension contributions, and professional development opportunities.
- Other info: Hybrid working available and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Organised, proactive individuals with strong communication skills are encouraged to apply.
Contract: Fixed-term, 12 months (maternity cover)
Hours: Full time, 35 hours per week Monday to Friday
Salary: £25,750 per annum
Location: SIA House, Milton Keynes (with hybrid working available).
We are looking for an organised and proactive Administration Assistant to join our Clinical team on a 12-month maternity cover contract.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
This is a rewarding opportunity to play a vital role in supporting our services team, including nurses, therapists and counsellors, ensuring people accessing our services receive a responsive, professional and compassionate experience. You'll be at the heart of our service delivery, supporting the management of referrals, maintaining accurate records within our CRM system, arranging appointments and meetings, handling enquiries and providing essential administrative support across the ‘Services Team’ team. You'll help ensure service users receive timely support while contributing to the smooth running of our services.
Benefits:
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at SIA House
- Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Thank you for your interest in joining our special charity! This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 September 2026, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture. We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
No agencies please.
Administration Assistant (Services) in Milton Keynes employer: Spinal Injuries Association
The Spinal Injuries Association is an exceptional employer dedicated to transforming the lives of individuals affected by spinal cord injuries. With a strong commitment to employee development, you will have access to comprehensive benefits, including generous annual leave, a supportive work culture, and opportunities for professional growth through training programmes. Working from home in the North West of England allows for flexibility while making a meaningful impact in your community.
Contact Details:
Spinal Injuries Association Recruitment Team
