Paid Social Senior Account Manager

About Us
We're the leading social media agency in the business of spinning heads and stopping thumbs. We unleash the value of social for brands by combining expertise in data-driven strategy, innovative social campaigns, industry-leading creative, authentic content, and performance marketing to deliver measurable results. Founded by Max Whicher and Alex Bodini in 2016, Spin now boasts a team of over 50 proud social natives who deliver 360 social campaigns for global brands, including Google, Bupa, Ann Summers, Universal Music, Fujifilm, and Napolina. We are a diverse group of creators, analysts, specialists, enthusiasts, deep-thinkers and boundary-pushers.

The Role
You’ll be the type of person who thrives working in an ever-changing, fast-paced environment where no two days are alike. You’ll need to be capable of spinning multiple plates at once whilst maintaining meticulous attention to detail. At Spin, you can expect to experience accelerated growth, limitless learning opportunities, and rapid career development. Our Senior Account Managers lead our key paid social and PPC accounts. You are responsible for managing client relationships and planning strategies that exceed their objectives. Your proven expertise in performance marketing, data analysis, project and people management will be key to delivering exceptional results and achieving client satisfaction.

Here’s what you’ll be doing…

• Growth Strategy: Develop paid social strategies for some of our high scale accounts, with focus on driving efficient, attributable conversion value, as well as attracting and engaging new customers. You’ll ultimately be responsible for the growth & retention of your accounts and ensuring an account manager supports you on the delivery of it. Plan and allocate budgets appropriately based on targets and forecasted results. Oversee budget pacing and make adjustments reactively to ensure maximum ROI for clients. Understand clients' business objectives and marketing needs to provide proactive strategic recommendations and spot opportunities for development. Review data across a range of reporting sources regularly, identifying patterns and trends within performance metrics to form and test against hypotheses.
• Client & Project Management: Nurture strong, long-term relationships with clients, acting as the main point of contact. Interpret clients' business objectives and marketing needs to provide strategic recommendations and growth opportunities. Collaborate with the creative strategist and in-house designers and content creators to ensure the execution of effective creative briefs & assets. Create and oversee systems that ensure accountability on actions and timings, between the client and Spin, as well as interdepartmentally.
• Optimisation & Experimentation: Analyse campaign performance through a micro and macro lens using data-driven insights to spot areas for innovation. Devise experiments & testing that help measure the true impact of campaigns.
• Team Leadership: Collaborate with Account Managers & Account Executives on your accounts. Assess quality of output, provide guidance and leadership. Foster a collaborative, creative first and results-driven team environment. Mentor and upskill Account Executives on all fundamental areas of paid social. Contribute positively to our curious culture by prioritising time spent sharing industry, cultural and audience news, and integrating takeaways into your accounts.
• Reporting and Analysis: Review and input strategically to weekly and monthly reports, and contribute to quarterly business reviews. Present findings and recommendations to clients in a clear and compelling manner.

Here’s what we need from you…
Proven experience managing Paid Social & PPC accounts with an impressive track record of delivering commercials results for clients (Meta, TikTok & Google experience required, all other channels desirable but not essential). Exceptional organisational skills and a pro at managing multiple projects simultaneously. Proven experience nurturing and growing client relationships. Excellent and clear communicator, both written and verbally. A keen interest in social media platforms, specifically how they can be used for advertising. An analytical mind with a good eye for spotting trends and insights amongst large data sets. A good eye for spotting and understanding performance creative that delivers results on social media. A self-starter with a “can-do” attitude, who thrives in a fast-paced environment. Strong initiative, with the ability to foresee problems and find solutions before they become major issues. Exceptional organisational skills and a pro at managing multiple projects simultaneously. Experience managing a small team (or one direct report).

The Perks:
Bonuses: Celebrate company wins with our bonus scheme – earn up to 20% additional salary! Flexi-working: Work from your favourite spot at home 3 days per week, or abroad for up to a month each year. Holidays: 25 days of holiday to recharge plus an additional holiday day for every year you are at Spin! Hours: Friday 4 PM finishes to kickstart your weekend. Healthcare: Fully comprehensive private healthcare, including mental health and physiotherapy. Development: Access to personal L&D budget. Maternity/Paternity: Enhanced parental leave policies and support. Enhanced pension contributions. Socials: Team outings, events, and epic socials planned by our social committee!

Our Values:
Always Be Curious: Explore the “what ifs” and experiment freely. Keep Up: Embrace change and move fast. Uphold High Standards: Take pride in delivering excellence. Act With Initiative: Spot opportunities and take action. Show Respect, Always: Value and respect everyone in our people-first business.

At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age.