Account Director (Performance) in England

We’re a social media agency in the business of spinning heads and stopping thumbs – bringing together imaginative and intelligent minds to help our clients achieve jaw‑dropping business growth across Instagram, TikTok, Twitter, Pinterest, LinkedIn and Facebook.

Born in 2016 with a team no bigger than half a hand, we’re now a 40+ diverse group of creators, analysts, specialists, enthusiasts, deep‑thinkers and boundary‑pushers. And we’re on the hunt to grow our team of Performance Marketing Specialists.

Our blend of passion and fun has garnered us multiple awards for our exceptional work and for creating a fantastic workplace, including being recognised as one of the ‘Top 100 Best Places to Work’.

The Role

You’ll be the type of person who thrives working in an ever‑changing, fast‑paced environment where no two days are alike. You’ll need to be capable of spinning multiple plates at once whilst maintaining meticulous attention to detail. At Spin, you can expect accelerated growth, limitless learning opportunities and rapid career development.

Our Account Directors oversee a portfolio of our key paid social and PPC accounts and are responsible for building strong, long‑term relationships with these clients and managing the commercials of these accounts. You would manage the client teams and be responsible for their success, ensuring your direct reports deliver solutions that meet your client’s needs whilst identifying opportunities to grow accounts and deliver high‑level strategic support. You’ll also help the Senior Account Managers & Account Managers develop their skills and support them as they grow within the business.

Here’s what you’ll be doing:

• Develop paid social strategies for up to 4 key accounts, focusing on driving efficient, attributable conversion value and engaging new customers.
• Provide proactive strategic recommendations and spot opportunities for development.
• Review data across a range of reporting sources regularly, identifying patterns and trends within performance metrics to form and test against hypotheses.
• Client Management: Build and present strategic proposals to clients for new opportunities, including scope of work development.
• Act as an ambassador of the agency to our key client stakeholders, building senior relationships, presenting high‑quality work and ensuring we’re delivering the right strategic answers for them.
• Ensure alignment between the client’s brand guidelines and expectations and our internal ideas & executions.
• Project Management: Create and oversee the rollout of systems that ensure accountability on actions and timings from your team to the client.
• Craft and present paid strategies for new business proposals and pitches.
• Commercial Management: Track and manage profitability & utilisation internally. Proactively re‑align scopes when necessary. Liaise with the Finance & Commercial teams to onboard and scope new projects.
• Collaborate with a team of Senior Account Managers & Account Managers on your accounts. Assess the quality of output, and provide guidance and leadership.
• Foster a collaborative, creative first and results‑driven team environment and nurture growth of your direct reports through high‑frequency feedback, appraisals and 121s.
• Contribute positively to our curious culture by prioritising time spent sharing industry, cultural and audience news, and integrating takeaways into your accounts.
• Reporting and Analysis: Lead on delivering quarterly business reviews for clients, working interdepartmentally to paint a true picture of the period, spot and develop new opportunities and outline plans for the next quarter. Review and input strategically to monthly reports.
• Present findings and recommendations to clients in a clear and compelling manner.

Here’s what we need from you:

• Proven experience managing performance marketing campaigns (£50k +/pc) with an impressive track record of delivering commercial results for clients (Meta, TikTok & Google required, all other channels desirable but not essential).
• Leadership and management experience, with excellent team and self‑organisation skills.
• Exceptional organisational skills and a pro at managing multiple projects simultaneously.
• Proven experience nurturing and growing client relationships.
• Excellent and clear communicator, both written and verbally.
• A keen interest in social media platforms, specifically how they can be used for advertising.
• Passion for data and trend analysis, with a demonstrated ability to communicate and present findings to senior stakeholders.
• A good eye for spotting and understanding performance creative that delivers results on social media.
• A self‑starter with a “can‑do” attitude, who thrives in a fast‑paced environment.
• Strong initiative, with the ability to foresee problems and find solutions proactively.

Some Specifics:

• Hours: 38 hours, 5 days a week (Mon‑Fri)
• Location: Borough, London (hybrid – 2 days in the office per week)
• Contract: Permanent, Full‑Time

The Perks:

• Bonuses – Celebrate company wins with our bonus scheme – earn up to 20% additional salary.
• Flexi‑working – work from your favourite spot at home 3 days per week, or abroad for up to a month each year.
• Holidays – 25 days of holiday to recharge plus an additional holiday day for every year you are at Spin.
• Hours – Friday 4 PM finishes to kickstart your weekend.
• Healthcare – Fully comprehensive private healthcare, including mental health and physiotherapy.
• Development – Access to personal L&D budget.
• Maternity/Paternity – Enhanced parental leave policies and support.
• Enhanced pension contributions.
• Socials – Team outings, events, and epic socials planned by our social committee.

Our Values:

• Always Be Curious: Explore the “what ifs” and experiment freely.
• Keep Up: Embrace change and move fast.
• Uphold High Standards: Take pride in delivering excellence.
• Act With Initiative: Spot opportunities and take action.
• Show Respect, Always: Value and respect everyone in our people‑first business.

At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation or age.

Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.