National Account Manager

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children\’s toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

Spin Master is a leading global children\’s entertainment company, creating exceptional play experiences through it’s three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol, Bakugan, Kinetic Sand, Air Hogs, Hatchimals, Rubik’s Cube and GUND, and is the global toy licensee for other popular properties.

What will you work on?
The National Account Manager manages a portfolio of the company\’s national accounts ensuring maximisation of performance and profit, seek out opportunities, manage risk, deliver on profitability goals, develop effective long-term business relationships and exceed customer expectations.
How will you create impact?

• Developing bi-annual business plans that deliver upon company goals and meet customer needs
• Maximise account profitability through strategic business planning including: delivery of volume, revenue and margin, creative promotional work and good use of data to provide category solutions
• Build innovative sales and marketing led account plans through co-ordination of trade marketing and marketing activity that will maximise Spin Master’s performance within the account, delivering against planned volume, distribution profit targets
• Confidently deliver product presentations, business proposals and marketing plans to customers on time
• Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
• Develop forecasts that best reflect market realities; update forecasts using the analysis tools available e.g. POS, stock and allocations data and promotional plans, on a monthly basis as a minimum. In addition, work closely with the planning team to ensure stock and allocations are available
• Continual timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary with supporting evidence
• Manage customer specific budgets and ensure Business Plans and all systems are kept up to date and spend tracked.Ensure all deadlines related to these are met
• Analysis of sell through data and market intelligence to maximize business opportunities while minimising risk
• Communicate clearly and efficiently with customers; and provide fast solutions to challenges
• Work proactively and effectively with team members to deliver best possible customer service and ensure Spin Master UK is a preferred supplier
• Have a thorough understanding of all account business objectives and marketing plans by establishing and nurturing multi-level and cross functional relationships within the account portfolio
• Proactively identify challenges and problem solve but know when to escalate issues both internally and with customers
• Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections and samples process
• Negotiate at senior level to ensure Spin Master UK Ltd maximises the advantage of long term supply agreements and optimises all elements of the marketing mix
• Coach and manage direct report ensuring workload is effectively planned, deadlines are met and development conversations resulting plans are facilitated

What are your skills and experience?

• Minimum 5 years of experience in similar role in the CPG or Toy industry preferred
• Bachelor’s Degree in Business, Marketing or related area
• Demonstrated success managing national/E-Comm first retailers, UK Toys retailer preferred
• Retail Experience either at store level or retail planning experience an asset
• Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Power BI, Salesforce an asset
• Customer driven approach and a “go-getter” attitude
• Ability to build and maintain relationships, both externally and internally
• Demonstrated organization, planning and communication skills
• Goal oriented to achieve targets through self-motivation, persistence and determination
• Ability to create and maintain business presentations, Excel files, read POS reports
• Able to travel to the US and other countries as required
• Full clean driving license

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

• Growth and Career Opportunities
• Flexible Work Hours
• Innovation, Collaboration and Fun
• Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Sp in Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.

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