Key Account Manager in Marlow

Spin Master is a leading global children's entertainment company, creating exceptional play experiences through its three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100 countries, Spin Master is best known for award-winning brands PAW Patrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.

The Key Account Manager is required to maximize opportunities, manage risk, deliver on profitability goals, develop effective long-term business relationships and exceed customer expectations, within their portfolio of accounts.

Responsibilities:

• Develop bi-annual business plans that deliver upon company goals and meet customer needs.
• Deliver product presentations, business proposals and ad plans to customers on time.
• Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively.
• Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum.
• Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary.
• Manage customer specific budgets and update Salesforce.
• Analyse sell through data and market intelligence to maximize business opportunities while minimising risk.
• Communicate clearly and efficiently with customers; and provide fast solutions to challenges.
• Work proactively and effectively with team members to deliver best possible customer service.
• Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross functional contacts within your account portfolio.
• Develop innovative sales and marketing led account plans that will maximise Spin Master’s performance within each account.
• Co-ordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution and profit targets.
• Maximise account profitability through strategic business planning including, delivery of volume, revenue and margin, creative promotional work, and good use of data to provide customer solutions.
• Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections process.
• Negotiate at senior level to ensure company maximises the advantage of long term supply agreements and optimises all elements of the marketing mix.
• Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required.
• Actively work as part of a team to create a solution oriented culture, leading by example.
• Maintain and further develop the strong commercial and personal relationships between Spin Master and your account base and ensure Spin Master remains a preferred supplier.

Skills and Experience:

• Master’s degree.
• Minimum 5 years of experience in similar role in the CPG or Toy industry preferred.
• Retail experience preferred.
• Demonstrated success managing a business portfolio.
• Customer driven approach and a “go-getter” attitude.
• Ability to build and maintain relationships, both externally and internally.
• Demonstrated organization, planning and communication skills.
• Goal oriented to achieve targets through self-motivation, persistence determination.
• Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce an asset.
• Ability to create and maintain business presentations, Excel files, read POS reports.
• Thorough understanding and use of forecasting systems.
• Flexibility regarding accounts managed.
• Full clean driving license.
• Ability to travel and participate to International Trade Fairs in Europe.

What You Can Expect From Us:

• Growth and Career Opportunities.
• Flexible Work Hours.
• Innovation, Collaboration and Fun.
• Comprehensive Benefits.
• Other fun Perks!

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

We do appreciate all interest; however only those selected for interview will be contacted.