Fund Operations Analyst (London-based)

Our mission: We're making cash management easy and rewarding. Spiko is a Paris-based fintech, founded in 2023. We empower businesses of all sizes to access the best cash management products that are usually reserved for large corporations and institutional investors. Our products are available through a web app, via API, or through a growing network of distribution partners. Unlike banks, which tend to offer rigid products, our solutions are straightforward, transparent, and incredibly flexible. Hundreds of companies trust us to collectively manage hundreds of millions of euros through our platform.

The role: As our first Fund Operations Analyst, you'll be hands-on running and building the operational backbone that moves several hundred million euros of client money every month - across multiple funds, multiple currencies, and a regulated entity. This is a hybrid role: part production (executing daily operations end-to-end), part build (designing the systems, controls and automations that let those operations scale as Spiko grows across Europe). Reporting to the Head of Finance and working closely with Product, Engineering, and our Legal & Compliance team, you'll sit at the intersection of fund operations, payment flows, financial infrastructure, regulatory reporting and customer experience. You'll have real autonomy and a direct hand in shaping how Spiko's operational backbone works as we expand.

Key responsibilities:

• Run daily middle office and payment operations
• Execute and monitor fund subscriptions and redemptions
• Manage banking flows: SWIFT, SEPA, multi-currency settlements
• Match incoming wires with client orders; identify and resolve mismatches and blocked operations
• Manage liquidity and ensure timely settlement across all flows
• Maintain reconciliation across funds, banks and entities
• Own fund operations and valuation support
• Run the operational cycle of Spiko's 5 funds, each with distinct technical specifics
• Contribute to NAV and share-value calculation alongside our external fund administration partners
• Monitor and coordinate the portion of fund operations delegated to external partners
• Identify, escalate and resolve operational anomalies in fund mechanics
• Contribute to financial infrastructure and new products
• Partner with Product and Engineering on infrastructure projects - instant withdrawals, segregation, creation of individual client accounts, routing across products
• Participate in the launch of new financial products end-to-end
• Work with our Legal & Compliance team on new agreements with banks, fund administrators and other partners
• Continuously automate and improve operational processes to scale without breaking
• Contribute to regulatory reporting and risk
• Participate in regulatory and risk reporting - including prudential reporting to ACPR
• Implement and improve first-line controls on client money flows
• Strengthen the auditability and robustness of operational processes
• Support clients on operational matters
• Track and accompany clients on subscriptions, redemptions, transfers and withdrawals
• Resolve operational issues affecting client money movements
• Act as a bridge between operations and our customer-facing teams

Who we're looking for: We're open to several backgrounds - what matters most is operational rigor, autonomy, and a builder mindset in a regulated, fast-moving fintech environment.

Requirements (must-haves):

• 2-4 years in operations roles at a B2B fintech
• Concrete track record of building or scaling operational processes (automation, tool design, workflow optimization)
• Comfort with data tools (SQL minimum; Python, Power BI a plus)
• Fluent in English (daily working environment is bilingual)
• Builder mindset: prefer to design a process once than execute the same manual task twice

Nice to have:

• Exposure to fund operations (NAV, UCITS, AIF, fund admin), full training provided otherwise
• Familiarity with regulated environments (ACPR, AMF, prudential reporting)
• Experience scaling ops from 0 to 1 (first ops hire experience)
• Blockchain / DeFi familiarity
• Notable achievement: scaled X to Y, automated Z%, reduced manual time by N%

What we offer:

• Competitive salary depending on experience + Stock Options
• Hybrid work - Remote friendly (2 days per week & 1 full week per month)
• Health insurance
• The best tech for your job: latest-generation laptops and industry-leading software
• Office: in central London
• Referral Bonus
• Social life: regular afterworks and biannual offsites

Our hiring process:

• Screening Interview - 30 mins with Nathalie, Talent Acquisition
• Hiring Manager interview - 30 mins with Paul-Armand, Head of Finance
• Business Case: To work on at home and present online
• Final Interviews with the Founders online
• Reference Check: we'll reach out to your references to gather further insights

At Spiko, we hire for what you bring - your skills, your judgment, your drive - not for what you look like, where you come from, or what your background is. We're committed to building a team that reflects the breadth of the customers we serve, and to creating an environment where everyone can do their best work. If something in this job description doesn't match your background perfectly but you believe you'd thrive in the role, we encourage you to apply anyway. Tell us why.