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- Tasks: Lead testing strategy and execution for exciting retail technology projects.
- Company: Join Spike, a leading retail technology consultancy with a collaborative culture.
- Benefits: Enjoy remote work, flexible hours, and a pick-and-mix benefits allowance.
- Other info: Work with a supportive team and receive dedicated career coaching.
- Why this job: Make a real impact in the retail sector while developing your career.
- Qualifications: Experience in test management and strong retail or eCommerce background required.
The predicted salary is between 50000 - 75000 £ per year.
Spike are retail technology experts delivering end‑to‑end, go‑live confidence for some of the largest and most complex retail brands. This is an exciting opportunity to join Spike as we continue to grow our Quality Management practice. This role is suited to an experienced Test Manager operating at Senior Consultant level, with strong retail or eCommerce experience and the ability to lead testing activity across complex delivery environments. You will work across Spike’s client portfolio—often within managed services—owning test strategy and delivery for small to medium test programmes, while supporting pre‑sales activity and the development of Spike’s testing services.
Role purpose
- Own and deliver testing strategy and execution across complex client engagements
- Balance quality, delivery, and commercial considerations within managed services and project delivery
- Act as a trusted testing lead for clients and internal stakeholders
- Lead, mentor, and develop Spike consultants across projects
- Contribute to Spike’s sales, marketing, and service development activities
Key responsibilities
- Test Strategy & Delivery Leadership (Drive Excellence)
- Define and implement test strategies, processes, techniques, and approaches across varied delivery models
- Lead delivery of small to medium test programmes across multiple workstreams, vendors, and technologies
- Own test organisation, tooling, infrastructure, environments, and test data strategy
- Ensure appropriate balance between delivery quality and commercial effectiveness
- Provide delivery assurance and support Spike quality reviews across active programmes
- Operate effectively across both strategic planning and detailed execution levels
- Produce and own test estimates, strategies, and delivery approaches for proposals and client engagements
- Support the Spike sales team through pre‑sales conversations, solution shaping, and bid input
- Build strong, collaborative relationships with client stakeholders
- Help position Spike’s quality and testing services effectively with existing and prospective clients
- Support marketing activity by contributing content, case material, and service positioning
- Lead, coach, and mentor Spike consultants across client projects
- Support the development of Test Leads and less experienced consultants
- Promote consistent quality standards, professionalism, and best practice
- Contribute to knowledge sharing, methods, and continuous improvement within the Quality Management practice
- Demonstrate Spike values through behaviour, decision‑making, and client interactions
Required experience & capabilities
- Proven experience defining and implementing test strategies across multiple projects
- Strong background in retail and/or eCommerce delivery environments
- Experience collaborating with and influencing both technical and non‑technical stakeholders
- Comfortable operating at both senior/strategic and detailed delivery levels
- Strong understanding of modern SDLCs, delivery models, and testing practices
- Awareness of evolving testing techniques, tools, and technology trends
- Ability to work autonomously with accountability for outcomes
What we offer
- Personal relationships with an open‑door leadership team
- Challenging, consultancy‑led work across a variety of retail clients
- Remote‑first working with flexibility and paid travel when required
- A business owned by practising consultants, with shared purpose and principles
- Pick‑and‑mix benefits allowance
- Dedicated career coach and ongoing development support
Plus:
- Annual performance and pay review
- 25 days annual leave + public holidays
- Day off for your birthday
- Leave exchange (buy or sell)
- Training allowance
- Pension with auto‑enrolment after one month
Spike is an equal opportunities employer.
Test Manager (Senior) employer: Spike
Contact Detail:
Spike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Manager (Senior)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail tech space and let them know you're on the lookout for a Test Manager role. You never know who might have the inside scoop on an opportunity at Spike or elsewhere.
✨Tip Number 2
Prepare for those interviews by brushing up on your test strategy knowledge. Be ready to discuss how you've led testing activities in complex environments, as this will show you’re the right fit for the Senior Consultant level.
✨Tip Number 3
Don’t forget to showcase your leadership skills! Highlight any experience mentoring others or leading teams, as Spike values strong leadership in their Test Managers. This could set you apart from other candidates.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Spike and contributing to our quality management practice.
We think you need these skills to ace Test Manager (Senior)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Test Manager role. Highlight your retail or eCommerce experience and any relevant test strategies you've implemented. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about testing and how your background makes you a perfect fit for Spike. Be sure to mention specific projects or achievements that demonstrate your expertise.
Showcase Your Leadership Skills: As a Senior Consultant Test Manager, you'll be leading teams and mentoring others. Make sure to include examples of how you've successfully led projects or developed team members in your application. We love seeing candidates who can inspire and guide others!
Apply Through Our Website: We encourage you to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly. Plus, it shows us you're serious about joining the Spike team!
How to prepare for a job interview at Spike
✨Know Your Test Strategies
Make sure you brush up on your knowledge of test strategies and methodologies. Be ready to discuss how you've defined and implemented these in past roles, especially in retail or eCommerce environments. Spike is looking for someone who can own and deliver testing strategies, so show them you’ve got the experience!
✨Showcase Your Leadership Skills
As a Senior Consultant Test Manager, you'll need to lead and mentor others. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to balance quality and delivery while maintaining strong relationships with stakeholders.
✨Understand the Commercial Side
Spike values commercial effectiveness alongside quality. Be prepared to discuss how you've managed budgets, produced test estimates, and contributed to pre-sales activities. This will demonstrate your understanding of the business side of testing and how it impacts overall project success.
✨Be Ready for Technical Discussions
Familiarise yourself with modern SDLCs, testing tools, and evolving techniques. You might be asked about specific technologies or practices during the interview, so having a solid grasp of these topics will help you stand out as a knowledgeable candidate who can operate at both strategic and detailed levels.