Visitor Centre Assistant

Visitor Centre Assistant/ Visitor Centre Officer – Spider is advertising on behalf of an international equine charity for a Visitor Centre Assistant to join their team based in Blackpool, Lancashire on a part-time, permanent basis. Why them Become part of a renowned international charity committed to strengthening the bond between horses and humans with compassion and practical solutions. Focused on ensuring every horse is treated with respect and understanding, the organisation drives positive change across 300 communities in 17 countries. Join this dynamic team and play a key role in transforming lives – for both horses and people. Fantastic company benefits include: Competitive Salary: On offer is a competitive salary of £21,315 per annum Holiday: 31 days including Bank Holidays and a mandatory shutdown between Christmas and New Year (pro rata) Generous Pension scheme Employee extras such as: Cash health plan, paid employee sickness absence scheme, compassionate leave, death in service of 4 x annual salary About the role: As a Visitor Centre Officer , you will be the face of their organisation, welcoming visitors and guiding them through an informative and enjoyable experience at their working farm. Your role is essential in creating a professional and inviting atmosphere that reflects their charity\’s values. You will collaborate closely with various departments, including the café, events team, and volunteer coordinators, to ensure seamless operations and promote their mission of horse welfare. Working hours will be 32 hours over 4 days, operated on a flexible basis and weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours . Main duties and responsibilities: Deliver engaging guided tours of the working farm, creating an informative and enjoyable experience for visitors. Collaborate with the café team to ensure effective preparation and operation, including end-of-day procedures. Support the planning and execution of events that enhance the charity\’s profile and generate essential income. Manage visitor enquiries related to booking and usage of facilities, ensuring arrangements align with event organiser requirements. Assist in the recruitment, training, and management of volunteers, ensuring they are equipped to support the charity\’s mission effectively. About you: As a Visitor Centre Assistant , you will be personable, approachable and possess excellent interpersonal and communication skills, allowing you to connect effortlessly with people at all levels, including VIP visitors. You should be self-motivated and adaptable, thriving in a fast-paced environment while managing multiple priorities and deadlines. A passion for equine welfare and an understanding of the charity sector would be desirable but not essential. Your professional appearance and flexible mindset will help you contribute positively to their team and mission. If you have all the relevant skills and experience for the Visitor Centre Assistant role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. Additional keywords: Visitor Centre Officer, Front of House Officer, Visitor Host, Visitor Engagement Officer, Event coordination, Customer service, Visitor enquiries, Equine welfare, Charity, Nonprofit. INDL This vacancy is being advertised and handled through Spider, the region\’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application. TPBN1_UKTJ