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- Tasks: Lead the REST Hub service, providing holistic support to individuals in mental health distress.
- Company: Join Suffolk Mind, a passionate organisation dedicated to mental health and wellbeing.
- Benefits: Enjoy a competitive salary, generous holiday, health insurance, and flexible working options.
- Other info: Opportunity for career growth and ongoing training in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 1-2 years' experience in mental health and strong communication skills required.
The predicted salary is between 27202 - 30856 £ per year.
Suffolk Mind is seeking a Senior Wellbeing Support Worker to join their team on a full-time, fixed-term basis in Ipswich, Suffolk!
Fantastic company benefits include:
- Competitive Salary: On offer is a competitive salary of £27,202 - £30,856 per annum
- Holiday: 25 days plus bank holidays, increasing to 30 days with length of service (pro rata for part-time employees) + your birthday off and the option to buy or sell annual leave
- Additional: Health and dental care insurance plan, occupational sick pay, pension scheme, blue light card discounts, length of service rewards, refer-a-friend scheme, and access to wellbeing courses, training, flexible/hybrid working options, and strong ongoing support.
About the role:
As a Senior Wellbeing Support Worker, you will play a key role in the day-to-day running of the REST Hub service (Recover, Eat, Support, Talk), providing holistic support to individuals experiencing mental health distress. Acting as the lead practitioner on shift, you will oversee operations, support staff and volunteers, and ensure a safe, welcoming, and high-quality environment for all service users. Working hours are 37 per week, Monday to Friday, 9:00am - 5:00pm. This is a fixed-term contract until 31st March 2027 (subject to service contract renewal).
Main duties and responsibilities:
- Lead the day-to-day delivery of the REST Hub service, providing direction and support to staff and volunteers
- Build positive relationships with individuals accessing the service, offering emotional support including in crisis situations
- Manage service flow, capacity, and staffing levels, responding dynamically to demand and risk
- Ensure safeguarding procedures are followed and appropriate support pathways are identified
- Liaise with external professionals such as NHS services and emergency services when required
- Support staff and volunteer development, including supervision, induction, and ongoing guidance
- Maintain accurate records, data collection, and reporting in line with data protection requirements
- Promote a calm, inclusive, and recovery-focused environment
- Monitor and maintain a safe, welcoming, and well-managed site
- Support ongoing service development in line with organisational policies and objectives
About you:
As a Senior Wellbeing Support Worker, you will have at least 1-2 years' experience working with adults in a mental health environment and be confident working in high-pressure, emotionally demanding situations. You will have a strong understanding of safeguarding, risk management, and recovery-focused support, with experience delivering both 1:1 and group support. You will bring excellent communication, organisational, and problem-solving skills, with the ability to lead within a team and manage competing priorities effectively. You will be confident supporting staff and volunteers, handling sensitive situations professionally, and maintaining clear boundaries. A qualification in mental health (e.g. NVQ Level 3, DipSW, RMN, Counselling or equivalent) is desirable, along with experience managing volunteers or small teams. You must be willing to undertake an enhanced Adult's Barred DBS check.
About Suffolk Mind:
Suffolk Mind is committed to making Suffolk the best place in the world for talking about and taking care of mental health. Through innovative services like REST, we provide accessible, compassionate support to individuals across the community, promoting wellbeing, recovery, and resilience. If you are passionate about supporting others and want to play a key role in shaping a new wellbeing service, we would love to hear from you. Please apply with an up-to-date CV.
Interview date: Week commencing 1st June 2026
No recruitment agencies, please.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.
Senior Wellbeing Support Worker in Somerset employer: Spider
Contact Detail:
Spider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Wellbeing Support Worker in Somerset
✨Tip Number 1
Get to know the company! Research Suffolk Mind and their REST Hub service. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to mental health support. Think about your past experiences and how they relate to the responsibilities of a Senior Wellbeing Support Worker.
✨Tip Number 3
Network with current or former employees if you can. They can provide insights into the company culture and what it’s really like to work there, which can give you an edge during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Suffolk Mind.
We think you need these skills to ace Senior Wellbeing Support Worker in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Wellbeing Support Worker role. Highlight your relevant experience in mental health and any qualifications that match what we're looking for. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting mental health and how your experience aligns with our mission at Suffolk Mind. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Skills: In your application, be sure to showcase your communication, organisational, and problem-solving skills. Give examples of how you've led teams or supported individuals in high-pressure situations. We want to know how you handle challenges and support others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our fantastic team at Suffolk Mind. We can't wait to hear from you!
How to prepare for a job interview at Spider
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Wellbeing Support Worker. Familiarise yourself with the REST Hub service and be ready to discuss how your experience aligns with their mission of providing holistic support.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to handle high-pressure situations and provide emotional support. Highlight your experience in safeguarding and risk management, as these are crucial for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing training opportunities, and how Suffolk Mind measures success in their wellbeing services. This shows your genuine interest in the role and the organisation.
✨Demonstrate Your Leadership Skills
As a lead practitioner, you'll need to show that you can guide and support staff and volunteers effectively. Be ready to discuss your leadership style and how you've successfully managed teams or projects in the past.