At a Glance
- Tasks: Lead operations to deliver high-quality services for individuals affected by domestic abuse.
- Company: Join Leeway, a leading provider of support services in Norfolk and Suffolk.
- Benefits: Competitive salary, 25 days holiday, pension contribution, and hybrid working options.
- Other info: Be part of a collaborative culture focused on inclusion and excellence.
- Why this job: Make a real difference in the lives of those affected by domestic abuse.
- Qualifications: Experience in operational leadership and a passion for service quality and compliance.
The predicted salary is between 51000 - 65000 £ per year.
Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Ipswich, Suffolk with hybrid working available.
Competitive Salary: £58,000 FTE (pro rata for 30 hours per week)
Holiday: 25 days annual leave plus bank holidays (pro rata)
Pension: 6% employer pension contribution
About the role:
This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery.
- Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives.
- Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services.
- Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes.
- Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures.
- Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes.
As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement.
You will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous.
Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence.
About Leeway Domestic Violence and Abuse Services:
Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Operations Development Executive in Somerset employer: Spider
Spider is an exceptional employer that values its employees by offering a competitive salary and a robust benefits package, including 23 days of holiday and opportunities for training and professional development. The supportive work culture fosters growth and encourages team collaboration, making it an ideal place for those looking to make a meaningful impact in the mobility sector while working in the vibrant Lowestoft area.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Development Executive in Somerset
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
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Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Spider. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Spider directly. It’s a great way to make an impression beyond your CV!
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We think you need these skills to ace Operations Development Executive in Somerset
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Operations Development Executive at Spider, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Operations Development Executive, customise your documents to fit the vibe of Spider. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Spider
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Spider. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Spider's needs. They’ll want to know that you can commit without compromising your passion for the work!
