At a Glance
- Tasks: Assist customers, handle sales calls, and manage orders in a dynamic team environment.
- Company: Join a trusted local builders' merchant with a strong community presence.
- Benefits: Enjoy a competitive salary, 22 days holiday, and a company pension scheme.
- Other info: Great opportunity for career growth in a friendly and collaborative workplace.
- Why this job: Be part of a supportive team and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 30000 - 37500 £ per year.
Spider is advertising on behalf of a trusted local builders' merchant who are looking for a full-time, good all round, permanent Customer Sales Assistant to join their team in Woodbridge, Suffolk.
Fantastic company benefits include:
- Competitive Salary: On offer is a salary from £30,000+ (depending on experience).
- Holiday: 22 days annual leave plus bank holidays.
- Pension: Company pension scheme available.
About the role:
As the Customer Sales Assistant you will work as part of a small team, although primarily based in the office you will get an opportunity to work across all parts of the business. Ensuring the smooth and safe movement of products throughout the branch.
Working hours for this role are: 7:30am - 5:00pm Monday to Friday, with 1 hour for lunch and working alternate Saturday 8am - 12pm.
Key Duties include:
- Handling incoming calls within the sales office while delivering a high standard of customer service.
- Preparing quotes, generating proactive sales, managing enquiries, processing orders, ordering stock and offering product advice and guidance.
- Assisting with daily trade counter enquiries, including sales, customer service, and promoting stock lines and supplier products.
- Supporting in the yard, to cover holidays and busy periods.
Sales Assistant employer: Spider
Join a dynamic team at a well-respected builders' merchant in Woodbridge, Suffolk, where your contributions as a Sales Assistant will be valued and rewarded. With competitive salaries starting from £30,000, generous holiday allowances, and a supportive work culture that encourages growth and collaboration, this role offers a fulfilling career path in a thriving local business. Enjoy the unique advantage of working in a close-knit environment that prioritises employee development and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves handling calls and assisting customers, think of scenarios where you can demonstrate your problem-solving abilities and how you would handle difficult situations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Customer Sales Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your ability to work as part of a team. We want to see how you can contribute to our fantastic team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've handled customer enquiries or sales in the past. We love seeing your personality come through!
Showcase Your Skills:In your application, make sure to showcase skills that are relevant to the job description, like handling calls, preparing quotes, and managing orders. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Spider
✨Know Your Products
Familiarise yourself with the products and services offered by the builders' merchant. Being able to discuss specific items or provide advice during the interview will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Sales Assistant role.
✨Practice Handling Sales Scenarios
Anticipate questions related to sales techniques and handling enquiries. You might be asked to role-play a sales scenario, so practice how you would approach a customer looking for product advice or a quote.
✨Demonstrate Team Spirit
Since you'll be working as part of a small team, highlight your ability to collaborate effectively. Share experiences where you contributed to a team goal or supported colleagues, as this will resonate well with the interviewers.
