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For Companies At a Glance
- Tasks: Install and support cutting-edge ICT solutions across the UK.
- Company: Dynamic tech services company focused on innovation and customer service.
- Benefits: Competitive salary, health insurance, company van, and ongoing training.
- Why this job: Join a hands-on role with varied projects and real impact in tech.
- Qualifications: Experience in ICT support, networking, and strong problem-solving skills.
- Other info: Exciting career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 42000 £ per year.
Spider is advertising on behalf of a dynamic and growing technical services company for an experienced ICT Technician to join their team on a full-time, permanent basis. This role is field-based, operating from Norwich with UK-wide travel.
About them: This organisation provides high-quality ICT, networking, CCTV, and VoIP solutions to a wide range of clients across the UK. With a strong focus on reliability, customer service, and technical excellence, they offer a supportive environment where skilled technicians can develop, grow, and work with modern technologies across varied and exciting projects.
Fantastic company package include:
- Competitive salary: £28,000 – £35,000 per annum, dependent on experience
- Overtime rates
- Holiday: 20 days holiday + bank holidays + 1 day for your birthday
- Pension
- Other Benefits: Company van and debit card, tools, laptop and mobile phone provided, Health Insurance, ongoing professional training and certification support, and a full company benefits package
About the role: As an ICT Technician, you will install, configure, and support network and IT infrastructure at client sites nationwide. You will work with UniFi networking equipment, HikVision CCTV systems, VoIP solutions, and structured cabling. This is a hands-on, mobile role ideal for a technician who enjoys varied work, problem-solving, and delivering high-quality technical solutions. You’ll ensure all installations are completed to the highest standard while providing ongoing support and maintaining strong client relationships. Working hours for this role will be 08:30 – 17:00, Monday – Friday, with occasional weekend working (with prior agreement and paid overtime).
Key Duties include:
- Install, configure, and maintain wired and wireless networks including UniFi routers, switches, and access points
- Carry out structured cabling installations (Cat5e, Cat6, fibre), including terminations and testing
- Install and configure HikVision CCTV systems, including cameras, NVRs, and remote access setup
- Support VoIP installations, endpoint deployment, and basic PBX configuration
- Deliver on-site and remote IT support, resolving network, hardware, and connectivity issues
- Perform network monitoring, updates, and routine maintenance
- Maintain accurate documentation including installation records and network layouts
- Liaise with clients and third-party providers to ensure smooth delivery of services
- Follow all company and on-site health & safety requirements
About You: As an ICT Technician, you will be experienced and motivated with strong networking knowledge, excellent problem-solving skills, and the ability to work independently across multiple sites. You’ll be confident working with networking, CCTV, and VoIP systems and bring a professional, customer-focused approach. Essential requirements include ICT support or field technician experience, solid networking knowledge (TCP/IP, VLANs, DHCP, DNS, routing, switching), experience with UniFi equipment, hands-on HikVision experience, VoIP knowledge, cabling skills (Cat5e, Cat6, fibre), strong time management, and a full clean UK driving licence (must be aged 20 for fleet insurance purposes). Desirable experience includes firewalls and VPNs, Windows/Linux environments, network monitoring tools, relevant technical qualifications, and an understanding of on-site and working-at-height safety practices.
If you have the relevant skills and experience for this ICT Technician position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
ICT Technician in Norwich employer: Spider
Contact Detail:
Spider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician in Norwich
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend tech meetups, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that ICT Technician role.
✨Tip Number 2
Show off your skills! If you've got experience with UniFi, HikVision, or VoIP, make sure to highlight that in conversations. Bring examples of your work or even a portfolio to interviews. We want to see what you can do!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to ask any questions about the role.
✨Tip Number 4
Use our website to apply! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for skilled technicians like you, so don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace ICT Technician in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Technician role. Highlight your experience with networking, CCTV, and VoIP systems, as well as any relevant technical qualifications. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your problem-solving abilities. Share examples of how you've tackled technical issues in the past. We love a good story about overcoming challenges!
Keep It Professional: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and avoid slang. This shows us that you’re serious about joining our team and understand the importance of professionalism in the field.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Spider
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, CCTV, and VoIP systems. Be ready to discuss your hands-on experience with UniFi equipment and HikVision systems, as well as any cabling skills you have. The more specific examples you can provide, the better!
✨Showcase Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think about times when you resolved network problems or delivered high-quality solutions under pressure. This will demonstrate your ability to think on your feet and handle challenges effectively.
✨Client Relationship Focus
Since this role involves liaising with clients, be ready to talk about your customer service approach. Highlight any experiences where you maintained strong client relationships or provided exceptional support. This shows that you understand the importance of communication in a technical role.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask you to explain how you would set up a network or troubleshoot a specific issue. Practising these scenarios beforehand can help you feel more confident and prepared.
