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- Tasks: Provide technical support and service for cutting-edge machinery in the food industry.
- Company: Join a leading industrial automation provider known for innovation and quality.
- Benefits: Competitive salary, company vehicle, private medical care, and 25 days holiday.
- Why this job: Make an impact in a collaborative environment with excellent career growth opportunities.
- Qualifications: 5+ years experience in servicing automated machinery; junior roles available with training.
- Other info: Flexibility for travel and a supportive team culture await you!
The predicted salary is between 33000 - 45000 £ per year.
Spider is advertising on behalf of a leading industrial automation provider in the food industry who are seeking two Service Engineers / Field Service Technicians to join their After Sales team based in Snetterton, Norfolk on a full-time, permanent basis! They are looking for an experienced Service Engineer / Field Service Technician with at least 5+ years' experience in the installation and servicing of bespoke machinery, ideally within food or beverage automated production lines. They are also looking to take on a more junior Service Engineer / Field Service Technician, for whom full support, training, and career development opportunities will be provided.
Competitive salary: £33,000 - £45,000 per annum (OTE £35,000 - £48,000) depending on experience.
Holiday: 25 days plus bank holidays
Benefits:
- Company vehicle
- Private medical care
- 3% employer pension contribution
- Structured onboarding and ongoing training
- Career development opportunities within a growing international business
- Supportive and collaborative team environment
As a Service Engineer / Field Service Technician, you will represent the business on-site at client locations, providing technical support, managing inspections and warranty-related work, and ensuring equipment is installed and operating to specification. The position is primarily field-based but also requires regular attendance at the Snetterton office for operational support, spare parts coordination, administration, and onboarding activities. Flexibility for domestic and international travel is essential, including assignments of up to three weeks.
Key Responsibilities:
- Provide service, maintenance, and technical support to customers across the UK and internationally
- Install and commission equipment and full production lines
- Perform electro-mechanical assembly and basic component configuration (e.g. frequency converters, sensors)
- Assemble machinery from technical drawings and carry out scheduled maintenance and inspections
- Produce detailed service reports, including recommendations, and manage warranty claims in line with company processes
You will be an experienced Service Engineer / Field Service Technician with a mechanical qualification or relevant experience in automated or industrial equipment, ideally including assembly and commissioning of production or automation lines. Strong mechanical and electro-mechanical skills are essential, including the ability to read technical drawings; electrical or welding experience is an advantage.
A full UK driving licence and willingness to travel are required, and forklift experience is advantageous.
This company provides cutting-edge post-harvest solutions for the fresh produce industry, offering machinery and systems that help customers optimise efficiency and productivity. Renowned for innovation, quality, and outstanding customer support, they foster a collaborative and professional environment that is both enjoyable and inspiring. Employees benefit from excellent opportunities for personal development and career progression within a growing, forward-thinking business.
If you have the relevant skills and experience for either of the Service Engineer / Field Service Technician roles and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible.
Locations
Onderhoudsmonteur, engineer. in Norfolk, Norwich employer: Spider
Contact Detail:
Spider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onderhoudsmonteur, engineer. in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge about the company. Familiarise yourself with their machinery and services, so you can impress them with your understanding of their operations during the interview.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight specific projects or challenges you've tackled in previous roles. This will demonstrate your problem-solving skills and technical expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Onderhoudsmonteur, engineer. in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with automated machinery and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Experience: Don’t hold back on showcasing your 5+ years of experience in installation and servicing. Include specific examples of projects you've worked on, especially in the food or beverage industry. This helps us see your hands-on expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a good fit for our collaborative environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s get your application rolling!
How to prepare for a job interview at Spider
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automated machinery and production lines. Be ready to discuss your previous experiences in installation and servicing, as well as any specific projects you've worked on that relate to the food industry.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the field. Think about times when you had to troubleshoot issues or manage warranty claims. This will demonstrate your ability to think on your feet and provide excellent customer support.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to explain how you would approach a specific installation or maintenance task. Practising these scenarios beforehand can help you articulate your thought process clearly.
✨Highlight Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss how you collaborate with others. Share examples of how you've contributed to a supportive work environment and how you handle communication with clients and colleagues alike.