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Service Accounts Administrator - Spider is advertising on behalf of a well-established and growing transport refrigeration company who are looking for a Service Accounts Administrator to join their busy service team on a full-time, permanent basis, based in Colchester, Essex.
Fantastic company benefits include:
- Salary: £28,000 - £30,000 per annum, depending on experience
- Holiday: 25 days annual leave plus bank holidays and your birthday
- Pension: Group Company Pension Scheme
About the role:
As a Service Accounts Administrator, you will provide essential administrative and accounts support to the service department, helping to ensure jobs are managed efficiently from initial customer contact through to completion and invoicing. You will maintain accurate records, process engineers' job sheets, prepare quotations, raise invoices, support credit control and assist with general bookkeeping and accounts administration.
This is a varied role within a busy service environment, requiring excellent organisation, attention to detail and a professional approach to customer service. Working hours for this role will be Monday to Friday, 8:00am - 5:00pm, 40 hours per week.
Key Responsibilities Include:
- Maintain accurate service records, customer information and service contract details
- Process engineers' job cards and service sheets, identifying outstanding parts, materials or follow-up works
- Prepare and follow up quotations, ensuring completed jobs are ready for invoicing
- Raise accurate customer invoices and check labour, parts and materials before billing
- Process supplier invoices, monitor customer accounts and assist with credit control
- Record payments, reconcile customer and supplier statements and assist with bank reconciliations
- Support general bookkeeping and month-end and year-end accounts procedures
About you:
To be successful in this Service Accounts Administrator role, you will have previous office administration experience, excellent organisational and time-management skills, and strong attention to detail. xgikmsk You will be confident communicating with customers by telephone and email and comfortable prioritising multiple tasks within a busy service environment.
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Service Accounts Administrator in Mile End employer: Spider
Join a well-established and growing transport refrigeration company in Colchester, where you will be part of a dynamic service team as a Service Accounts Administrator. Enjoy a supportive work culture that values professionalism and efficiency, alongside fantastic benefits such as 25 days of annual leave, a competitive salary, and opportunities for personal growth within the company. This role not only offers a chance to develop your administrative skills but also allows you to contribute to a reliable service that customers trust.
