Part-time Mortgage Administrator in Lowestoft

Part-time Mortgage Administrator – Spider is advertising on behalf of a growing and successful mortgage advisory business that is looking to recruit a Mortgage Administrator to join their team based in Ipswich, Suffolk on a part-time basis, working 14 hours per week.

Fantastic company benefits include:

• Competitive Salary: £13.50 - £15.00 per hour, depending on experience
• Holiday: 10 days annual leave
• Additional: Flexible working hours to suit the right candidate, with the potential for additional hours in the future as the business continues to grow

About the role

As a Mortgage Administrator, you will play a key role in supporting Mortgage Brokers throughout the mortgage application process, from initial enquiry through to completion. This is an excellent opportunity to join a supportive and expanding business where your contribution will make a real difference to both the team and clients. The role offers flexibility around working hours and would suit an organised, proactive individual who enjoys working in a fast-paced environment.

Main Duties & Responsibilities will include:

• Manage and maintain accurate borrower, loan, and application records, ensuring all documentation is up to date and compliant
• Provide administrative support throughout the mortgage process, including preparing correspondence, emails, and documentation
• Liaise with solicitors, lenders, valuers, financial advisers, and other third parties to progress applications through to completion
• Respond to enquiries and build strong relationships with clients and professional stakeholders, delivering excellent customer service
• Support compliance requirements and ensure mortgage applications are processed efficiently and in line with industry regulations

About you:

The ideal candidate will have previous administration or customer service experience and a genuine interest in the financial services sector. You will be highly organised, with excellent attention to detail and the ability to manage multiple tasks effectively. As a Mortgage Administrator, you will be a confident communicator with strong interpersonal skills and enjoy building positive working relationships with clients and professional contacts alike. A proactive approach, willingness to learn, and the ability to adapt to changing priorities are essential. Most importantly, you'll be a positive team player who enjoys contributing to a supportive and collaborative working environment.

About them:

They pride themselves on maintaining a supportive, team-focused culture where colleagues work collaboratively, support one another, and enjoy what they do. It's an environment where people work hard to deliver excellent results for clients while maintaining a positive, friendly, and enjoyable workplace.

If you have the relevant skills and experience for this part-time Mortgage Administrator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

They are an equal opportunity employer and welcome applicants from all backgrounds. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Please check your email inbox and spam/junk mail folder for any email correspondence for this role.