At a Glance
- Tasks: Assist customers, manage orders, and provide product advice in a dynamic sales environment.
- Company: Join a trusted local builders' merchant with a strong community presence.
- Benefits: Enjoy a competitive salary, 22 days holiday, and a company pension scheme.
- Other info: Great opportunity for career growth in a supportive and engaging workplace.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a willingness to learn; experience in sales is a plus.
The predicted salary is between 30000 - 37500 £ per year.
Spider is advertising on behalf of a trusted local builders' merchant who are looking for a full-time, good all round, permanent Customer Sales Assistant to join their team in Woodbridge, Suffolk.
Fantastic company benefits include:
- Competitive Salary: On offer is a salary from £30,000+ (depending on experience)
- Holiday: 22 days annual leave plus bank holidays.
- Pension: company pension scheme available.
About the role:
As the Customer Sales Assistant you will work as part of a small team, although primarily based in the office you will get an opportunity to work across all parts of the business. Ensuring the smooth and safe movement of products throughout the branch. Working hours for this role are: 7:30am - 5:00pm Monday to Friday, with 1 hour for lunch and working alternate Saturday 8am - 12pm.
Key Duties include:
- Handling incoming calls within the sales office while delivering a high standard of customer service.
- Preparing quotes, generating proactive sales, managing enquiries, processing orders, ordering stock and offering product advice and guidance.
- Assisting with daily trade counter enquiries, including sales, customer service, and promoting stock lines and supplier products.
- Supporting in the yard, to cover holidays and sickness.
About you:
As the successful Customer Sales Assistant, you will ideally have a background in the builders' merchant sector, although training will be provided to the right candidate, with prior experience of working in a warehouse/yard environment. You will be friendly, outgoing and happy to communicate face to face with customers and build strong relationships. Able to multitask effectively, maintain a professional yet approachable manner, and have strong skills in English, Maths, and IT systems, along with excellent attention to detail. Ideally you will hold a forklift licence or be willing to be trained.
About them:
They are a trusted local builders' merchant serving both trade professionals and DIY customers with a wide range of construction and landscaping materials. Known for competitive pricing, reliable delivery services, and knowledgeable staff, the business supports projects of all sizes across the Suffolk area, offering convenient collection and customer-focused service.
If you have the relevant skills and experience for this Customer Sales Assistant role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Sales Assistant in Ipswich employer: Spider
Join a reputable builders' merchant in Woodbridge, Suffolk, where you will be part of a supportive team dedicated to delivering exceptional customer service. Enjoy competitive salaries starting from £30,000, generous holiday allowances, and opportunities for professional growth within a friendly work environment that values your contributions. With a focus on employee development and a commitment to community service, this company offers a fulfilling career path for those looking to make a difference in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Ipswich
✨Tip Number 1
Get to know the company! Research their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Customer Sales Assistant role. Highlight your customer service skills and any relevant experience in the builders' merchant sector.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the industry. Building relationships can give you an edge and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Sales Assistant in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Sales Assistant role. Highlight any relevant experience in sales, customer service, or the builders' merchant sector. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don’t forget to mention your enthusiasm for working with customers and your ability to multitask.
Show Off Your Skills:In your application, be sure to highlight your strong English, Maths, and IT skills. If you have a forklift licence or are willing to get trained, let us know! We love candidates who are eager to learn and grow with us.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Spider
✨Know Your Products
Familiarise yourself with the range of construction and landscaping materials the company offers. Being able to discuss specific products and their uses will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries, resolved issues, or built relationships with customers, as this role heavily relies on strong interpersonal skills.
✨Demonstrate Multitasking Abilities
Think of scenarios where you successfully managed multiple tasks at once. The ability to juggle sales calls, order processing, and trade counter enquiries is crucial, so be ready to share how you handle busy periods effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and product knowledge. You might be asked how you would handle a specific customer scenario or how you would prioritise tasks in a busy environment, so think through these situations beforehand.
