At a Glance
- Tasks: Manage freight movements across Europe and support air and sea operations.
- Company: A modern, ethical freight forwarding business with a collaborative culture.
- Benefits: Competitive salary, 23 days holiday, and opportunities for professional development.
- Other info: B-Corp accredited with a commitment to employee growth and development.
- Why this job: Join a forward-thinking team and make a real impact in logistics.
- Qualifications: Experience in freight forwarding or logistics and strong organisational skills.
The predicted salary is between 28000 - 32000 £ per year.
Spider is recruiting on behalf of a growing and forward-thinking freight forwarding and logistics business for an Operations Co-ordinator to join their team based in Little Blakenham, Suffolk on a full-time, permanent basis.
Fantastic company benefits include:
- Competitive Salary: £28,000 - £32,000 per annum, depending on experience
- Holiday: 23 days annual leave plus bank holidays
About the role:
As an Operations Co-ordinator, you will play a key role in managing freight movements across European road freight, as well as supporting air and sea freight operations. Working closely with customers, hauliers, shipping lines and overseas partners, you will be responsible for ensuring shipments are delivered efficiently while maintaining exceptional customer service. This genuinely multi-modal role offers excellent variety, responsibility, and opportunities for professional development. Working hours for this role will be 9am - 5pm, Monday to Friday, on site in Little Blakenham.
Key Responsibilities:
- Coordinate and manage European road freight movements, with involvement in air and sea freight operations.
- Oversee shipments from booking through to final delivery, ensuring smooth and efficient transport.
- Serve as the main customer contact, providing proactive updates, support, and issue resolution.
- Liaise with hauliers, shipping lines, airlines, and international logistics partners to ensure effective service delivery.
- Maintain accurate shipment records, documentation, system updates, and supplier databases.
- Support procurement activities by reviewing supplier rates, sourcing new partners, assisting with negotiations, and identifying cost-effective transport solutions.
About You:
To be successful in this role, you will have at least one year's recent experience within freight forwarding, logistics, transport operations, or supply chain coordination. You will be highly organised, customer-focused, and comfortable managing multiple shipments and deadlines in a fast-paced environment. Experience with European road freight would be advantageous, while exposure to air and sea freight operations would also be beneficial. You will possess strong communication, customer service, problem-solving, and organisational skills, alongside excellent attention to detail and commercial awareness. A proactive approach, willingness to take ownership of your workload, and a genuine desire to learn and develop are essential.
About them:
They are a modern ethical freight forwarding business who are B-Corp accredited, with a strong reputation for delivering reliable logistics solutions across road, air and sea freight. They pride themselves on building long-term relationships with customers, suppliers and colleagues while maintaining a supportive and collaborative working culture. The business is committed to professional development, continuous improvement and providing an environment where employees can grow their skills and build rewarding careers within the logistics industry.
If you have the relevant skills and experience for this Operations Co-ordinator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk mail folder for any correspondence regarding your application. If you require any reasonable adjustments, such as access support or information in an alternative format, please let us know as soon as possible so that we can make the appropriate arrangements.
No recruitment agencies please.
Operations Co-ordinator in Ipswich employer: Spider
Join a modern, ethical freight forwarding business in Little Blakenham, Suffolk, where you will thrive in a supportive and collaborative work culture. With a commitment to professional development and continuous improvement, this company offers excellent benefits, including a competitive salary and generous holiday allowance, making it an ideal place for those looking to grow their careers in logistics while contributing to meaningful, reliable solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Co-ordinator in Ipswich
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Spider and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Spider!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Spider keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Co-ordinator in Ipswich
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Spider:This is your chance to really connect with the team at Spider. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Spider
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Spider.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Spider that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Spider. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
