At a Glance
- Tasks: Be the friendly voice for clients, providing support and solutions via phone and email.
- Company: Join a dynamic UK-based company specialising in management software for education.
- Benefits: Enjoy a competitive salary, 28 days holiday, and a supportive work environment.
- Other info: Full-time role with opportunities to attend exciting events and grow your career.
- Why this job: Make a real difference by helping educational institutions thrive with your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Spider is advertising for a UK-based company providing specialised management software for educational institutions who has an excellent opportunity for a Customer Service Advisor to join their growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing ‘first point of contact’ for existing and prospective clients.
Fantastic company benefits include:
- Competitive Salary: £25,000 – £30,000 per annum (depending on experience)
- Contract: Full-time, permanent position, office based only.
- Holiday: 28 days annual leave plus bank holidays
- Hours: 35 hours per week (Monday – Friday)
About the role:
As our Customer Service Advisor, you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You’ll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phone, via email or through Microsoft Teams, there will also be opportunities to represent the company at offsite events, conferences, and exhibitions, connecting directly with our clients and partners.
Customer Service Advisor employer: Spider
Join a dynamic and supportive team in Woodbridge, Suffolk, where your role as a Customer Service Advisor will be pivotal in delivering exceptional service to educational institutions. With a competitive salary, generous holiday allowance, and opportunities for professional growth, this company fosters a collaborative work culture that values diversity and employee development, making it an ideal place for those seeking meaningful and rewarding employment.
