At a Glance
- Tasks: Manage high-value customer accounts and ensure timely cash collection.
- Company: A growing fuel industry business with a supportive team culture.
- Benefits: Competitive salary, 23 days holiday, and modern workplace.
- Other info: Office-based role with excellent career growth opportunities.
- Why this job: Join a thriving company and make a real impact on financial success.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 38000 £ per year.
Fantastic company benefits
- Competitive Salary: £30,000 - £38,000 per annum, depending on experience
- Holiday: 23 days annual leave plus bank holidays
- Additional: Modern facility workplace; friendly, supportive, and high-performing team environment
About the role
As a Credit Controller, you will play a pivotal role in managing a high-value customer ledger within a fast-paced and growing business. Taking full ownership of the credit control function, you will be responsible for ensuring timely cash collection, managing credit risk, and maintaining strong customer relationships. This is an excellent opportunity for an experienced and commercially minded professional who enjoys working independently, making informed decisions, and contributing to the financial success of a thriving organisation. This is an office-based role working Monday to Friday, 8:30am - 5:30pm.
Key Responsibilities
- Manage and take ownership of a large, high-value customer ledger, ensuring timely and consistent debt collection.
- Proactively chase outstanding payments by telephone and email, using a confident and professional approach.
- Conduct credit reviews for new and existing customers, assessing risk and setting appropriate credit limits.
- Monitor aged debt, identify high-risk accounts, and elevate concerns where necessary.
- Negotiate payment arrangements and work closely with customers to minimise disputes and maintain positive relationships.
- Liaise with credit insurers, brokers, and internal stakeholders regarding credit limits, overdue debt, and risk management.
- Work collaboratively with the Sales team and Head of Finance to support commercial decision-making and credit risk strategy.
- Maintain accurate records of customer communications, account activity, and credit control processes.
About You
As a Credit Controller, you will have significant experience managing a high-value or complex sales ledger and be confident making commercially sound credit decisions. You will possess strong credit risk assessment skills and have a proven track record of delivering results while maintaining positive customer relationships. You will be a confident communicator with a professional and assertive telephone manner, comfortable handling challenging conversations and negotiating payment solutions when required. Highly organised and detail-oriented, you will have excellent administrative skills and strong working knowledge of Microsoft Office, particularly Excel. The successful candidate will be self-motivated, able to work independently, and comfortable taking full ownership of the credit control function. Due to the location of the office, your own transport will be required.
About the Company
They are a growing business operating within the fuel industry, committed to delivering exceptional service and building long-term customer relationships. The company prides itself on its supportive team culture, professional working environment, and commitment to excellence across all areas of the business.
Credit Controller employer: Spider
Join a thriving company in the fuel industry that offers a competitive salary and a supportive, high-performing team environment. With 23 days of annual leave plus bank holidays, modern facilities, and a commitment to employee growth, this role as a Credit Controller provides an excellent opportunity for professionals looking to make a meaningful impact while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Spider. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Spider.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Spider's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Spider
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Spider.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Spider will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Spider employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
