At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable customer experiences in hospitality.
- Company: Join a fun, people-focused leisure and hospitality business in Soho, London.
- Benefits: Competitive salary, 25 days holiday, health benefits, and discounts on food and drinks.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a supportive team culture that values individuality and collaboration.
- Qualifications: Strong leadership skills and a passion for exceptional customer service.
The predicted salary is between 35000 - 38000 £ per year.
Spider is advertising on behalf of a leading leisure and hospitality business for an Assistant General Manager to join their venue based in Soho, London on a full-time, permanent basis. You will lead by example, inspire and develop the team, and consistently embody and promote the client's core values through everything you do:
- Be Fun
- Be Kind
- Driven to Deliver
- Treasure the touch points
- Work Brilliantly together
Benefits:
- Competitive Salary: £35,000 - £38,000 per annum, depending on experience
- Holiday: 25 days annual leave
- Additional Benefits: Benenden Health PMI, Cycle to Work Scheme, Travel Loan, Employee Assistance Programme (EAP), and discounts on food and beverage
About the role:
As an Assistant General Manager, you will support the overall management and success of a vibrant leisure and hospitality venue, helping to deliver unforgettable customer experiences through exceptional service, food, drinks, and entertainment. You will lead by example, motivate and develop the team, and help create a fun, collaborative and high‑performing working environment. This role requires a hands‑on leader who is passionate about hospitality, thrives in a fast‑paced environment, and is committed to delivering outstanding guest experiences while supporting day‑to‑day venue operations.
Main Duties and Responsibilities:
- Support the overall management and smooth day‑to‑day running of the venue
- Lead, motivate and develop team members through a positive and collaborative management style
- Deliver exceptional customer service and memorable guest experiences
- Promote and embody the company's core values across all aspects of the business
- Support operational planning, organisation and administrative duties
- Work closely with colleagues to ensure high standards across service, hospitality and team performance
- Help create a fun, welcoming and engaging environment for both guests and staff
- Ensure excellent attention to detail across all areas of the customer experience
About You:
As an Assistant General Manager, you will have strong leadership and people management skills, with the ability to motivate and inspire a team within a leisure, hospitality or customer‑focused environment. You will be highly organised, detail‑oriented and confident managing multiple priorities in a fast‑paced setting. You will be a strong communicator who enjoys working collaboratively and building positive relationships with both guests and colleagues. Most importantly, you will have a genuine passion for hospitality and delivering exceptional customer experiences, always willing to go the extra mile.
About Them:
This is an exciting opportunity to join a fun, people‑focused leisure and hospitality business that is passionate about creating unforgettable experiences and believes that pleasure is something to be taken seriously. You'll become part of a supportive and energetic team culture where individuality, collaboration, and exceptional service are genuinely valued.
Assistant General Manager in City of Westminster employer: Spider
Join a vibrant and people-focused leisure and hospitality business in the heart of Soho, London, where you'll be part of a supportive team that values individuality and collaboration. With competitive salaries, generous holiday allowances, and unique benefits like health insurance and discounts on food and beverages, this role as Assistant General Manager offers not just a job, but a chance to grow and thrive in a fun, fast-paced environment dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings or be willing to refer you.
✨Tip Number 2
Show up in style! When you get an interview, dress the part and bring your A-game. Be ready to share your passion for hospitality and how you can embody the company's core values in your role.
✨Tip Number 3
Prepare for those tricky questions! Think about how you've led teams in the past and how you’ve created memorable experiences for guests. Use real examples to showcase your skills and fit for the Assistant General Manager role.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation and reiterate your enthusiasm for the position. It’s a great way to keep yourself top of mind!
We think you need these skills to ace Assistant General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional customer service and creating memorable guest experiences.
Embody Our Core Values:Make sure to weave in our core values—Be Fun, Be Kind, Driven to Deliver, Treasure the touch points, and Work Brilliantly together—into your application. This shows us that you not only understand what we stand for but also align with our culture.
Highlight Leadership Skills:As an Assistant General Manager, your leadership skills are crucial. Use your application to showcase examples of how you've motivated and developed teams in previous roles. We want to see how you lead by example!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Spider
✨Know the Company Values
Before your interview, make sure you understand the company's core values: Be Fun, Be Kind, Driven to Deliver, Treasure the Touch Points, and Work Brilliantly Together. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead and inspire a team. Prepare specific examples of how you've motivated and developed team members in previous roles. Highlight any successful initiatives you've implemented that improved team performance or customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in hospitality settings and how you handled them. This will help you demonstrate your ability to manage multiple priorities while maintaining excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's dynamics, the company's future goals, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
