At a Glance
- Tasks: Lead daily operations and support business growth in a dynamic environment.
- Company: Join a growing specialist professional services business with a creative culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and performance bonuses.
- Other info: Collaborative atmosphere with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping the future of a thriving business.
- Qualifications: Leadership experience in client-focused environments and strong operational skills.
The predicted salary is between 45000 - 50000 £ per year.
Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk. Please make an application promptly if you are a good match for this role due to high levels of interest.
Fantastic company benefits include:
- Competitive Salary: £45,000 - £50,000 per annum, depending on experience
- Holiday: 25 days annual leave + bank holidays
- Additional: Team performance related bonus and enhanced pension
About the role:
This is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive.
As Operations and Business Manager, you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best.
Key Duties include:
- Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups.
- Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose.
- Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives.
- Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures.
- Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas.
- Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events.
- Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation.
- Support the Founder in looking for opportunities for business development.
About you:
As Operations and Business Manager, you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities.
Commercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation.
Highly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required.
About them:
This is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team.
You will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued.
If you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Operations and Business Manager in Chelmsford employer: Spider
Join a dynamic and innovative professional services business in Mid Suffolk, where you will play a pivotal role as Operations and Business Manager. With a competitive salary, generous holiday allowance, and a supportive work culture that values creativity and collaboration, this is an excellent opportunity for personal and professional growth. You will work closely with a visionary founder, influencing the future direction of the organisation while enjoying a flexible and informal environment that encourages fresh ideas and strong relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Business Manager in Chelmsford
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Spider.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Spider.
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We think you need these skills to ace Operations and Business Manager in Chelmsford
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Spider.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Spider. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Spider
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Spider, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Spider, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Spider could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Spider as they’re likely seeking a candidate who can enhance their workplace culture.
