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- Tasks: Lead the REST Hub service, providing holistic support to individuals in mental health distress.
- Company: Join Suffolk Mind, a compassionate organisation dedicated to mental health wellbeing.
- Benefits: Enjoy competitive salary, 25+ days holiday, health insurance, and flexible working options.
- Other info: Be part of a team that promotes recovery and resilience in the community.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 1-2 years experience in mental health and a relevant qualification is desirable.
The predicted salary is between 27202 - 30856 £ per year.
Suffolk Mind is seeking a Senior Wellbeing Support Worker to join their team on a full-time, fixed-term basis in Ipswich, Suffolk!
Competitive Salary: On offer is a competitive salary of £27,202 - £30,856 per annum.
Holiday: 25 days plus bank holidays, increasing to 30 days with length of service (pro rata for part-time employees) + your birthday off and the option to buy or sell annual leave.
Additional: Health and dental care insurance plan, occupational sick pay, pension scheme, blue light card discounts, length of service rewards, refer-a-friend scheme, and access to wellbeing courses, training, flexible/hybrid working options, and strong ongoing support.
As a Senior Wellbeing Support Worker, you will play a key role in the day-to-day running of the REST Hub service (Recover, Eat, Support, Talk), providing holistic support to individuals experiencing mental health distress. Acting as the lead practitioner on shift, you will oversee operations, support staff and volunteers, and ensure a safe, welcoming, and high-quality environment for all service users.
Working hours are 37 per week, Monday to Friday, 9:00am - 5:00pm. This is a fixed-term contract until 31st March 2027 (subject to service contract renewal).
- Lead the day-to-day delivery of the REST Hub service, providing direction and support to staff and volunteers.
- Build positive relationships with individuals accessing the service, offering emotional support including in crisis situations.
- Manage service flow, capacity, and staffing levels, responding dynamically to demand and risk.
- Ensure safeguarding procedures are followed and appropriate support pathways are identified.
- Support staff and volunteer development, including supervision, induction, and ongoing guidance.
- Maintain accurate records, data collection, and reporting in line with data protection requirements.
- Promote a calm, inclusive, and recovery-focused environment.
- Support ongoing service development in line with organisational policies and objectives.
As a Senior Wellbeing Support Worker, you will have at least 1-2 years' experience working with adults in a mental health environment and be confident working in high-pressure, emotionally demanding situations. You will have a strong understanding of safeguarding, risk management, and recovery-focused support, with experience delivering both 1:1 and group support. You will be confident supporting staff and volunteers, handling sensitive situations professionally, and maintaining clear boundaries. A qualification in mental health (e.g. NVQ Level 3, DipSW, RMN, Counselling or equivalent) is desirable, along with experience managing volunteers or small teams.
You must be willing to undertake an enhanced Adult's Barred DBS check.
Suffolk Mind is committed to making Suffolk the best place in the world for talking about and taking care of mental health. Through innovative services like REST, we provide accessible, compassionate support to individuals across the community, promoting wellbeing, recovery, and resilience.
If you are passionate about supporting others and want to play a key role in shaping a new wellbeing service, we would love to hear from you. No recruitment agencies, please.
Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. Background and DBS checks will be required for relevant posts.
Locations
Mental Health Senior Support Worker - Social Care in Bury St Edmunds, Suffolk employer: Spider
Contact Detail:
Spider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Senior Support Worker - Social Care in Bury St Edmunds, Suffolk
✨Tip Number 1
Get to know the company! Research Suffolk Mind and their REST Hub service. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios related to mental health support. Practising your responses can help you feel more confident and articulate during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Suffolk Mind.
We think you need these skills to ace Mental Health Senior Support Worker - Social Care in Bury St Edmunds, Suffolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Wellbeing Support Worker role. Highlight your relevant experience in mental health support and how it aligns with the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to emphasise your skills in crisis management, safeguarding, and supporting both individuals and teams. We want to see how you can contribute to creating a calm and inclusive environment at the REST Hub.
Be Authentic: Let your passion for mental health and supporting others shine through in your application. Share personal experiences or motivations that drive you to work in this field, as authenticity can really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Spider
✨Know Your Stuff
Make sure you understand the role of a Senior Wellbeing Support Worker inside out. Familiarise yourself with the REST Hub service and its objectives. Be ready to discuss how your experience aligns with their mission to provide holistic support to individuals experiencing mental health distress.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage high-pressure situations, support staff and volunteers, and maintain safeguarding procedures. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing training opportunities, and how they measure success in the REST Hub service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your passion for mental health support and your approach to building relationships with service users. Let your personality shine through, as they’re looking for someone who can create a calm and inclusive environment.