At a Glance
- Tasks: Lead a vibrant team in delivering unforgettable customer experiences in hospitality.
- Company: Join a fun, people-focused leisure and hospitality business in Soho.
- Benefits: Competitive salary, 25 days holiday, health benefits, and discounts on food and drinks.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a supportive team culture that values individuality and exceptional service.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
Spider is advertising on behalf of a leading leisure and hospitality business for an Assistant General Manager to join their venue based in Soho, London on a full-time, permanent basis. You will lead by example, inspire and develop the team, and consistently embody and promote the clients core values through everything you do:
- Be Fun
- Be Kind
- Driven to Deliver
- Treasure the touch points
- Work Brilliantly together
Fantastic company package includes:
- Competitive Salary: £35,000 - £38,000 per annum, depending on experience
- Holiday: 25 days annual leave
- Additional Benefits: Benenden Health PMI, Cycle to Work Scheme, Travel Loan, Employee Assistance Programme (EAP), and discounts on food and beverage
About the role:
As an Assistant General Manager, you will support the overall management and success of a vibrant leisure and hospitality venue, helping to deliver unforgettable customer experiences through exceptional service, food, drinks, and entertainment. You will lead by example, motivate and develop the team, and help create a fun, collaborative, and high-performing working environment. This role requires a hands-on leader who is passionate about hospitality, thrives in a fast-paced environment, and is committed to delivering outstanding guest experiences while supporting day-to-day venue operations.
Main Duties and Responsibilities:
- Support the overall management and smooth day-to-day running of the venue
- Lead, motivate, and develop team members through a positive and collaborative management style
- Deliver exceptional customer service and memorable guest experiences
- Promote and embody the company's core values across all aspects of the business
- Support operational planning, organisation, and administrative duties
- Work closely with colleagues to ensure high standards across service, hospitality, and team performance
- Help create a fun, welcoming, and engaging environment for both guests and staff
- Ensure excellent attention to detail across all areas of the customer experience
About You:
As an Assistant General Manager, you will have strong leadership and people management skills, with the ability to motivate and inspire a team within a leisure, hospitality, or customer-focused environment. You will be highly organised, detail-oriented, and confident managing multiple priorities in a fast-paced setting. You will be a strong communicator who enjoys working collaboratively and building positive relationships with both guests and colleagues. Most importantly, you will have a genuine passion for hospitality and delivering exceptional customer experiences, always willing to go the extra mile.
About them:
This is an exciting opportunity to join a fun, people-focused leisure and hospitality business that is passionate about creating unforgettable experiences and believes that pleasure is something to be taken seriously. You'll become part of a supportive and energetic team culture where individuality, collaboration, and exceptional service are genuinely valued.
If you have the relevant skills and experience for this Assistant General Manager role, ensuring clients can let their hair down, have fun and belt some tunes out then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Assistant General Manager employer: Spider
Join a vibrant leisure and hospitality business in the heart of Soho, London, where you'll be part of a fun, people-focused team dedicated to creating unforgettable experiences. With a competitive salary, generous holiday allowance, and a range of additional benefits including health insurance and employee assistance programmes, this role offers not just a job but a pathway for personal and professional growth in a supportive environment that values collaboration and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they embody their core values like 'Be Fun' and 'Be Kind'. This will help you connect with them during the chat!
✨Tip Number 2
Practice your leadership stories! Think of times when you motivated your team or delivered exceptional customer service. These real-life examples will show you're the hands-on leader they're looking for.
✨Tip Number 3
Don’t just focus on your experience; show your passion for hospitality! Share why you love creating unforgettable guest experiences and how you can contribute to a fun, collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you're proactive and serious about landing that Assistant General Manager role!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to inject a bit of personality. This role is all about creating a fun and engaging environment, so show us how you can contribute to that vibe.
Highlight Your Leadership Skills:As an Assistant General Manager, your ability to lead and inspire a team is crucial. Make sure to include examples of how you've motivated others in previous roles, and how you embody the core values we cherish at StudySmarter.
Tailor Your CV and Cover Letter:Take the time to customise your CV and cover letter for this specific role. Mention key responsibilities from the job description and explain how your skills and experiences align with what we're looking for. Remember, applying through our website is the best way to ensure your application gets noticed!
How to prepare for a job interview at Spider
✨Know the Company Values
Before your interview, make sure you understand the core values of the company. They’re all about being fun, kind, and driven to deliver. Think of examples from your past experiences that showcase how you embody these values, as this will resonate well with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead and inspire a team. Prepare to discuss specific instances where you've successfully motivated a team or improved performance. Highlight your hands-on approach and how you create a positive working environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations in a fast-paced hospitality setting. Think about challenges you've faced in previous roles and how you overcame them. This will demonstrate your problem-solving skills and ability to thrive under pressure.
✨Emphasise Customer Experience
Since the role focuses on delivering exceptional guest experiences, be ready to talk about how you’ve gone the extra mile for customers in the past. Share stories that highlight your commitment to service and attention to detail, as these are key aspects of the job.
