Affiliate Manager

Overview

Do you have experience in Affiliate Marketing Spider is recruiting an Affiliate Manager on behalf of a digital marketing agency who are working with some excellent brands and pride themselves on their culture, values and development opportunities. This is a remote role with occasional travel to Hull.

Responsibilities

• As the Affiliate Manager you will be creating and leading affiliate activity for our clients, whilst developing and executing our strategy in line with the client objectives and support and guidance from the strategy team. You will be tracking and reporting on performance according to relevant targets and KPIs, investigating and troubleshooting where necessary.
• Regularly communicate with clients, cultivating a positive and collaborative working relationship.
• Support with creation and delivery of the agreed affiliate workplan and managing affiliate activity in line with client objectives.
• Use multiple affiliate network platforms independently to ensure accurate delivery and reporting of client performance, troubleshoot issues and, with support, identify solutions, and own publisher relationships.
• Analyse issues and opportunities in performance, working with the strategy and product teams to identify and implement recommended solutions.
• Work with the assistance of a Senior Account Manager to accurately budget management, including commission and spend levels across multiple clients. Assist the Senior Account Manager in developing relationships and maintaining strong communication with clients.
• Accountable for ensuring all work is completed on time and to a high standard.
• Report on a daily, weekly, and monthly basis to monitor KPIs and be able to explain the reasons behind performance.
• Lead regular client calls to discuss performance and actions and build confident client relationships.
• Attend client meetings, present where appropriate, ask questions, and contribute to discussions.
• Collaborate with the team to ensure the delivery of service with a right-first-time approach.

What we are looking for

• Drive, determination, and a self-disciplined approach are vital to be effective in this role. You will be able to adapt to different personalities, be a proactive team player, motivated, and highly organised to manage a diverse and busy workload.
• Experience working in an agency environment is preferable but not essential.
• Account management / client facing experience.
• Up-to-date knowledge of the affiliate/partnership marketing space.
• Organised and efficient approach to work, able to prioritise effectively and keep track of multiple tasks and projects.
• Experience dealing with one or multiple affiliate platforms and technologies (e.g. Awin, CJ, TD, Impact, Webgains).
• Effective communication skills with internal colleagues and external stakeholders.
• Excellent attention to detail; thorough and able to gather complete information.
• Interest in and knowledge of up-to-date affiliate marketing best practices.
• A track record of analysing performance issues and opportunities.
• Strong working knowledge of MS Office, particularly Excel and PowerPoint.
• Tracking and reporting experience with analytics packages such as GA or Adobe.

Benefits and Additional Information

They offer flexible start and finish times as well as having every other Friday off. Employees are trusted to work flexibly around their lifestyle and family arrangements. This role can be worked remotely however some monthly travel to the office in East Yorkshire and client meetings is required.

On offer is a salary up to £31,000 per annum depending on experience as well as a range of benefits including flexible start and finish times, progression opportunities, up to 29 days\’ holiday per year (plus bank holidays) and more.

Additional keywords: affiliate, manager, account manager, digital marketing, performance marketing, retail, remote, hybrid

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