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For Companies At a Glance
- Tasks: Support sales by managing client accounts and delivering top-notch customer service.
- Company: Join Express Fuel, a fast-growing leader in the fuel industry.
- Benefits: Enjoy a competitive salary, 25 days holiday, and career progression opportunities.
- Other info: Dynamic work environment with Monday to Friday hours and parking provided.
- Why this job: Be part of a supportive team and make a real impact on sales growth.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Express Fuel is seeking a motivated Sales Support Administrator to join their growing team on a full‑time, permanent basis in North Anston, South Yorkshire.
Benefits
- Competitive Salary: £27,000 - £30,000 per annum (depending on experience)
- Holiday: 25 days annual leave plus bank holidays
- Career progression opportunities; friendly and supportive team environment
About the role
As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast‑growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This is a varied role where you will support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high‑quality service is delivered at all times.
Key Responsibilities
- Respond to incoming calls and emails promptly, delivering excellent customer service
- Build and maintain strong relationships with clients and suppliers
- Manage existing client accounts and identify opportunities for growth and re‑engagement
- Support the sales team in achieving targets and business objectives
- Assist with customer retention and engagement activity
- Process client orders accurately and efficiently
- Carry out general administrative duties including scheduling and document management
- Provide cover and support for colleagues during absences
- Maintain accurate records and ensure effective use of administrative systems
- Undertake any additional duties as required by the business
About you
Previous experience in customer service or account management, with strong communication skills and a proactive, professional approach, is required. You will be highly organised, capable of managing multiple priorities, and confident using Microsoft Office and administrative systems. Motivated by delivering excellent customer service, building long‑term relationships, and supporting a busy sales environment, you must have a positive attitude, strong attention to detail and a willingness to contribute as part of a team. Working hours are Monday‑Friday, 8am‑5pm. You will need your own transport (parking is provided).
About Express Fuel
Express Fuel is a fast‑growing, market‑leading business within the fuel industry, operating across the UK. The company provides reliable fuel solutions and services to a wide range of clients, with a strong focus on customer service, efficiency, and long‑term relationships. As a forward‑thinking organisation, Express Fuel continues to expand its operations while maintaining a supportive and professional working environment for its team.
Sales Support Administrator in Sheffield employer: Spider Web Recruitment
Contact Detail:
Spider Web Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Express Fuel. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and account management. Think about your past experiences and how they relate to the role of Sales Support Administrator. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! While it's important to highlight your skills, don't forget to let your character shine through. Express your enthusiasm for the role and how you can contribute to the team at Express Fuel. A positive attitude goes a long way!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for building client relationships, just like we do at StudySmarter.
Show Off Your Organisational Skills: As a Sales Support Administrator, being organised is key. In your application, give examples of how you've managed multiple priorities in the past. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Spider Web Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Express Fuel. Understand their services, values, and recent developments in the fuel industry. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Customer Service Skills
As a Sales Support Administrator, excellent customer service is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your proactive approach and how it led to positive outcomes for both customers and the business.
✨Demonstrate Organisational Skills
This role requires juggling multiple tasks, so be ready to discuss how you stay organised. Share specific tools or methods you use to manage your workload effectively. You might even want to mention any experience with Microsoft Office or administrative systems that could give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for career progression, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.