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- Tasks: Lead operations and turn commercial strategies into reality at a premium grooming brand.
- Company: Captain Fawcett, a renowned British men's grooming brand with a global presence.
- Benefits: Starting salary of £50,000, 4 weeks holiday, pension, and medical scheme.
- Why this job: Join a growing company and make a real impact in a hands-on leadership role.
- Qualifications: Proven experience in operations leadership within FMCG or manufacturing environments.
- Other info: Exciting growth phase with opportunities for career advancement.
The predicted salary is between 50000 - 70000 £ per year.
Captain Fawcett is a premium British men's grooming brand with a global following, renowned for its heritage, craftsmanship and uncompromising quality. We are now seeking an experienced Head of Operations/ General Manager to join our leadership team on a full-time, permanent basis in King's Lynn, Norfolk.
Benefits
- Competitive Salary: starting from £50,000 per annum (depending on experience)
- Holiday: 4 weeks paid holiday plus public holidays
- Employee extras such as: Pension, Cash-benefits & medical scheme
About the role
As Head of Operations/ General Manager at Captain Fawcett, you will be central to turning the company's commercial vision into operational reality. Working closely with the Managing Director and Commercial Director, you will ensure the growth strategy is delivered efficiently and effectively across manufacturing, supply chain, logistics, and procurement. This is a hands-on leadership role with a strategic focus, ideal for someone who thrives on creating structure, driving operational excellence, and leading high-performing teams to success. Working hours for this role will be 37.5 hours per week, Monday to Friday.
Responsibilities
- Turn our commercial strategy into clear operational plans and ensure the successful delivery across the business.
- Oversee daily operations across production, procurement, logistics, and maintain compliance with International Cosmetic Regulations.
- Lead and develop the on-site team, fostering a culture of collaboration, accountability, and high performance.
- Implement and optimise systems and processes to boost efficiency, quality, and scalability.
- Work closely with the Commercial Director to plan and deliver new product launches effectively.
About you
As our Head of Operations/ General Manager, you will be a proven senior operations leader with experience as a Head of Operations or Senior Operations Manager within FMCG or manufacturing environments. You have strong commercial awareness and a track record of turning strategy into operational excellence. Confident in managing budgets, KPIs, and performance reporting, you excel at leading and developing multi-disciplinary teams. A proactive, hands-on leader, you balance strategic thinking with practical execution, driving efficiency, quality, and results across the business.
Why Captain Fawcett
With a loyal international customer base, we pride ourselves on our award-winning products and commitment to excellence at every stage, from production to packaging and distribution. With a growing turnover of £2.4 million and an expanding international footprint, the business is entering an exciting phase of growth and is looking for a Head of Operations/ General Manager to help take the company to the next level.
How to apply
If you have the relevant skills and experience for this Head of Operations/ General Manager position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Head of Operations in Norwich employer: Spider Web Recruitment
Contact Detail:
Spider Web Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Captain Fawcett thoroughly. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've turned strategy into operational success. Highlight your experience in managing teams and driving efficiency – this is what they want to hear!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you're serious about joining Captain Fawcett and ready to take on the challenge.
We think you need these skills to ace Head of Operations in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of Operations role. Highlight your leadership experience and operational achievements to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about Captain Fawcett and how your background aligns with our mission. Be genuine and let your personality shine through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive operational excellence. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Spider Web Recruitment
✨Know the Company Inside Out
Before your interview, dive deep into Captain Fawcett's history, values, and product range. Understanding their heritage and commitment to quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Style
As a Head of Operations, your leadership approach is crucial. Be ready to discuss specific examples of how you've led teams to success, fostered collaboration, and driven operational excellence in previous roles.
✨Prepare for Operational Challenges
Think about potential challenges Captain Fawcett might face in manufacturing and logistics. Prepare to share your strategies for overcoming these hurdles and how you would implement systems to boost efficiency.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your strategic thinking. Inquire about their growth plans, new product launches, or how they measure success in operations. This demonstrates your genuine interest in the role and the company.
