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For Companies At a Glance
- Tasks: Manage IT systems, support users, and implement innovative digital solutions.
- Company: Join Scooterpac, a fast-growing leader in mobility innovation.
- Benefits: Enjoy a competitive salary, 31 days holiday, and company lunches.
- Other info: Great career growth opportunities in a dynamic work environment.
- Why this job: Be hands-on with cutting-edge tech and make a real impact.
- Qualifications: Experience in IT support and a passion for emerging technologies.
The predicted salary is between 45000 - 50000 £ per year.
Scooterpac is looking for an IT System Specialist to join our team full‑time, in this newly created role, at our Head Office in Lowestoft, Suffolk.
Benefits
- Competitive Salary: £45,000 - £50,000 per annum, depending on experience
- Holiday: 31 days including bank holidays
- Employee extras: Pension scheme, company lunches 4 days per week and an Employee Assistance Programme with opportunities for career growth
About the role
We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands‑on position where you will take ownership of all things IT – from maintaining day‑to‑day systems and providing internal support, to developing and implementing new digital solutions using web technologies, apps and emerging AI tools. It is a full‑time onsite role working Monday to Friday, 8:00 am – 5:00 pm. Candidates must live within a commutable distance to Lowestoft.
Main duties and responsibilities
- Set up, configure and maintain IT hardware, systems and user accounts, including permissions and access control
- Monitor and maintain network performance, connectivity and security, troubleshooting issues to minimise downtime
- Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance and backup/disaster recovery processes
- Provide day‑to‑day IT support across hardware, software and business systems, including installation, updates and user assistance
- Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access and security
- Develop and maintain website functionality, performance, usability and overall user experience
- Explore, implement and support AI tools to improve efficiency, automation and business workflows
- Assist with planning, developing and maintaining internal apps and digital solutions aligned to business needs
- Proactively monitor systems, resolve issues and carry out routine maintenance, updates and improvements
- Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth
About you
As an IT System Specialist you will be proactive, hands‑on and forward‑thinking, with experience in IT support, system administration or a similar role. You will have a strong understanding of networks, hardware and software systems, and an interest in web development, app development and emerging technologies such as AI. You will be confident working independently, managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem‑solving skills, attention to detail and a calm, methodical approach are essential, along with a friendly, can‑do attitude and strong communication skills. You will be able to work across teams, support non‑technical users and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure.
About Scooterpac
Scooterpac is a fast‑growing, forward‑thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience and long‑term dealer partnerships.
If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up‑to‑date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon so that we can make the appropriate adjustments.
IT System Specialist in Norfolk employer: Spider Web Recruitment
Contact Detail:
Spider Web Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT System Specialist in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, whether it’s a website you’ve developed or a system you’ve optimised. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios and problem-solving questions. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT System Specialist in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT System Specialist role. Highlight relevant experience and skills that match the job description, like your knowledge of networks, hardware, and software systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Scooterpac. Mention your proactive mindset and any specific projects or achievements that showcase your skills.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention examples where you've successfully solved IT issues or improved systems. This will demonstrate your hands-on approach and ability to work under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Scooterpac!
How to prepare for a job interview at Spider Web Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, networks, and cybersecurity principles. Be ready to discuss specific technologies you've worked with, especially those mentioned in the job description like Microsoft 365 and Google Workspace.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in the past. Think of situations where you had to troubleshoot problems or implement new solutions, and be ready to explain your thought process during these challenges.
✨Demonstrate Your Proactive Mindset
Scooterpac is looking for someone who takes initiative. Share instances where you've gone above and beyond to improve systems or processes. Highlight any experience with emerging technologies like AI tools that could benefit their operations.
✨Communicate Clearly and Confidently
Since you'll be supporting non-technical users, practice explaining complex IT concepts in simple terms. During the interview, focus on being friendly and approachable, showcasing your strong communication skills.