IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich
IT Support Technician (1st/2nd Line) – Growth & Projects

IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich

Ipswich Full-Time 27000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support to clients in a dynamic environment.
  • Company: Join a leading managed service provider with a focus on growth and innovation.
  • Benefits: Enjoy a competitive salary, holiday, and professional development opportunities.
  • Why this job: Kickstart your IT career while making a real difference for clients.
  • Qualifications: 1 year of IT support experience and strong knowledge of Windows and Microsoft 365.
  • Other info: A valid UK driving licence is essential; great opportunities for career advancement.

The predicted salary is between 27000 - 34000 £ per year.

A managed service provider is seeking an IT Support Technician to provide 1st and 2nd line support based in Ipswich. The ideal candidate will have at least 1 year of experience, strong knowledge of Windows and Microsoft 365, and a proactive attitude.

This full-time role offers a competitive salary of £27,000 - £34,000 per annum, alongside benefits such as holiday and professional development opportunities. A valid UK driving licence is essential for this position.

IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich employer: Spider Web Recruitment

Join a dynamic managed service provider in Ipswich, where we prioritise employee growth and development. Our supportive work culture fosters collaboration and innovation, offering competitive salaries and comprehensive benefits, including professional development opportunities to enhance your skills. With a focus on meaningful work and a commitment to excellence, we provide an environment where you can thrive as an IT Support Technician.
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Contact Detail:

Spider Web Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for those interviews! Research common IT support questions and practice your responses. We recommend setting up mock interviews with friends or using online resources to boost your confidence.

Tip Number 3

Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a personal website. This is a great way to demonstrate your knowledge of Windows and Microsoft 365 to potential employers.

Tip Number 4

Don’t forget to apply through our website! We make it super easy to find roles that match your skills and interests. Plus, you’ll be one step closer to landing that IT Support Technician gig!

We think you need these skills to ace IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich

1st Line Support
2nd Line Support
Windows
Microsoft 365
Proactive Attitude
Customer Service Skills
Problem-Solving Skills
Communication Skills
Time Management
Technical Troubleshooting
Valid UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your proactive attitude!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the IT Support Technician role and how your background makes you a great fit for our team.

Show Off Your Experience: If you've got at least a year of experience in IT support, make it known! We love seeing real-world examples of how you've tackled challenges and provided excellent service.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Spider Web Recruitment

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific features or troubleshooting steps you've taken in the past. This will show that you're not just familiar with the software, but that you can handle real-world issues.

Show Off Your Proactive Attitude

Prepare examples of how you've gone above and beyond in previous roles. Whether it’s suggesting improvements to processes or taking the initiative to learn new skills, demonstrating a proactive mindset will set you apart from other candidates.

Practice Common Support Scenarios

Think about common IT support scenarios you might face in this role. Practise explaining how you would troubleshoot issues step-by-step. This will help you articulate your thought process during the interview and show your problem-solving skills.

Be Ready for Questions About Your Experience

Since the job requires at least a year of experience, be prepared to discuss your previous roles in detail. Highlight specific projects or challenges you've faced, and how they relate to the responsibilities of the IT Support Technician position.

IT Support Technician (1st/2nd Line) – Growth & Projects in Ipswich
Spider Web Recruitment
Location: Ipswich

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