At a Glance
- Tasks: Manage debt collection and improve cash flow for multiple companies.
- Company: Join JMS Group, a family of engineering businesses with over 25 years of experience.
- Benefits: Earn £16.00-£19.00 per hour with potential for increased hours and flexible working.
- Other info: Enjoy autonomy and clear targets in a supportive team environment.
- Why this job: Make a real impact on business performance while gaining valuable experience.
- Qualifications: 3+ years in credit control, strong communication, and Excel skills required.
The predicted salary is between 13300 - 15800 € per year.
JMS Group is seeking an experienced Credit Controller to join the team on a part‑time (16 hours per week), permanent basis at Brightwell Barns, Ipswich. You will be supported by the Finance & Commercial Director with genuine autonomy, clear performance targets, and the potential for increased hours following probation subject to workload and agreement.
Opportunity to join an established group of UK civil and structural engineering businesses with over 25 years of trading and a family of complementary brands. Salary £16.00-£19.00 per hour (£13,300-£15,800 per annum pro rata) depending on experience.
About the role
As a Credit Controller, you will take ownership of debt collection activities across the JMS Group of companies, helping to bring greater consistency and structure to the credit control function. Working across multiple trading entities, your focus will be on reducing overdue debt, improving cash flow, and maintaining accurate records and reporting processes across the finance team. This is a hands‑on, office‑based role offering real responsibility and the opportunity to make a visible impact on business performance. Initially working hours for this role will be 16 hours per week across two full days, ideally Tuesday/Wednesday or Wednesday/Thursday, although flexibility can be considered for the right candidate. In the future option to increase to 24 hours per week.
Key responsibilities include:
- Manage structured debt collection activities across multiple group entities through calls, emails, statements, and reminders.
- Maintain and update a live overdue debt tracker, including payment dates, notes, and actions.
- Reconcile remittances and update payment statuses accurately and promptly.
- Investigate and resolve payment blockers including billing queries, PO issues, and contact changes.
- Escalate unresolved cases to directors with clear recommendations and next steps.
- Arrange payment plans where appropriate and coordinate legal escalation when required.
- Produce weekly debtor reports covering debt position, ageing, and collection performance.
- Monitor and reduce DSO (Days Sales Outstanding) across the group.
- Identify repeat slow payers and recommend commercial actions where necessary.
About you
As a Credit Controller, you will have at least three years' experience within a credit control role and be confident managing collections professionally but firmly. Experience working across multiple trading entities or business units would be advantageous. You will have working knowledge of accounting software such as Xero, Sage, or QuickBooks, alongside strong Excel skills for reporting and tracking purposes. You will be highly organised, self‑motivated, and comfortable working independently without close supervision. Strong communication skills are essential, along with the confidence to challenge internal stakeholders and escalate issues when required. A commercial mindset, excellent attention to detail, and meticulous record‑keeping abilities are key to success in this role. A CICM qualification is desirable but not essential.
About JMS Group
JMS Group is a collection of UK civil and structural engineering businesses headquartered in Ipswich, with offices in London, Norwich, Coventry, and Manchester. The group includes JMS Group (Engineers), Beam‑Designs (UK) Ltd, Abacus CDS, and MJ Consulting Engineers, providing specialist engineering and consultancy services across multiple sectors throughout the UK.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
No Recruitment Agencies Please.
Credit Controller in Ipswich employer: Spider Web Recruitment
JMS Group is an exceptional employer, offering a supportive work environment where you can thrive as a Credit Controller. With over 25 years of experience in the civil and structural engineering sector, we provide our employees with genuine autonomy, clear performance targets, and opportunities for growth, including the potential to increase working hours post-probation. Located at Brightwell Barns, Ipswich, our team enjoys a collaborative culture that values individual contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a part-time role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your experience with debt collection and your ability to manage multiple entities effectively.
✨Tip Number 3
Don’t forget to highlight your tech skills! Make sure to mention your experience with accounting software like Xero or Sage during interviews, as this will show you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the JMS Group family.
We think you need these skills to ace Credit Controller in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience, especially in debt collection and managing multiple entities. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at JMS Group. Share specific examples of your achievements in credit control that demonstrate your ability to improve cash flow and reduce overdue debt.
Show Off Your Skills:Don’t forget to mention your experience with accounting software like Xero or Sage, and your strong Excel skills. We love seeing candidates who can back up their claims with real-world examples, so be specific about how you've used these tools in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Spider Web Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've successfully managed debt collection in the past. Be prepared to share specific examples of how you improved cash flow or reduced overdue debts.
✨Familiarise Yourself with the Tools
Make sure you're comfortable with accounting software like Xero, Sage, or QuickBooks. If you have experience with these tools, mention it during the interview. If not, do a bit of research beforehand so you can speak confidently about how you'd use them in the role.
✨Showcase Your Communication Skills
Strong communication is key for this role. Think of examples where you've had to challenge stakeholders or resolve payment issues. Practice articulating these experiences clearly, as you'll want to demonstrate your ability to handle difficult conversations professionally.
✨Be Ready to Discuss Your Organisation Skills
This job requires a high level of organisation and attention to detail. Prepare to talk about how you manage your workload, keep track of overdue debts, and maintain accurate records. You might even want to bring a sample of your tracking methods to show your potential employer how you stay on top of things.
