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For Companies At a Glance
- Tasks: Lead operations and turn commercial strategies into reality at a premium grooming brand.
- Company: Captain Fawcett, a renowned British men's grooming brand with a global presence.
- Benefits: Starting salary of £50,000, 4 weeks holiday, pension, and medical scheme.
- Why this job: Join a growing company and make a real impact in a hands-on leadership role.
- Qualifications: Proven experience in operations leadership within FMCG or manufacturing environments.
- Other info: Exciting growth phase with opportunities for career advancement.
The predicted salary is between 50000 - 70000 £ per year.
Captain Fawcett is a premium British men's grooming brand with a global following, renowned for its heritage, craftsmanship and uncompromising quality. We are now seeking an experienced Head of Operations/ General Manager to join our leadership team on a full-time, permanent basis in King's Lynn, Norfolk.
Benefits
- Competitive Salary: starting from £50,000 per annum (depending on experience)
- Holiday: 4 weeks paid holiday plus public holidays
- Employee extras such as: Pension, Cash-benefits & medical scheme
About the role
As Head of Operations/ General Manager at Captain Fawcett, you will be central to turning the company's commercial vision into operational reality. Working closely with the Managing Director and Commercial Director, you will ensure the growth strategy is delivered efficiently and effectively across manufacturing, supply chain, logistics, and procurement. This is a hands-on leadership role with a strategic focus, ideal for someone who thrives on creating structure, driving operational excellence, and leading high-performing teams to success. Working hours for this role will be 37.5 hours per week, Monday to Friday.
Responsibilities
- Turn our commercial strategy into clear operational plans and ensure the successful delivery across the business.
- Oversee daily operations across production, procurement, logistics, and maintain compliance with International Cosmetic Regulations.
- Lead and develop the on-site team, fostering a culture of collaboration, accountability, and high performance.
- Implement and optimise systems and processes to boost efficiency, quality, and scalability.
- Work closely with the Commercial Director to plan and deliver new product launches effectively.
About you
As our Head of Operations/ General Manager, you will be a proven senior operations leader with experience as a Head of Operations or Senior Operations Manager within FMCG or manufacturing environments. You have strong commercial awareness and a track record of turning strategy into operational excellence. Confident in managing budgets, KPIs, and performance reporting, you excel at leading and developing multi-disciplinary teams. A proactive, hands-on leader, you balance strategic thinking with practical execution, driving efficiency, quality, and results across the business.
Why Captain Fawcett
With a loyal international customer base, we pride ourselves on our award-winning products and commitment to excellence at every stage, from production to packaging and distribution. With a growing turnover of £2.4 million and an expanding international footprint, the business is entering an exciting phase of growth and is looking for a Head of Operations/ General Manager to help take the company to the next level.
How to apply
If you have the relevant skills and experience for this Head of Operations/ General Manager position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.
Head of Operations employer: Spider Web Recruitment
Contact Detail:
Spider Web Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Captain Fawcett thoroughly. Understand their products, values, and recent developments. This will not only help you answer questions but also show that you’re genuinely interested in the brand and its mission.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you’ve turned strategy into operational success in previous roles. Highlight your experience in managing teams and driving efficiency – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Captain Fawcett team!
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in FMCG or manufacturing environments, and showcase how you've turned strategies into operational success. We want to see how you can bring your unique skills to Captain Fawcett!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led high-performing teams and driven operational excellence. Remember, we love a good story!
Showcase Your Leadership Style: In your application, let us know about your leadership style. We’re looking for someone who fosters collaboration and accountability. Share how you've developed teams in the past and how you plan to do the same at Captain Fawcett.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, we can't wait to hear from you!
How to prepare for a job interview at Spider Web Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research Captain Fawcett thoroughly. Understand their products, values, and recent developments. This will not only show your genuine interest but also help you align your experience with their goals.
✨Prepare Your Operational Success Stories
As a Head of Operations, you'll need to demonstrate your ability to turn strategy into action. Prepare specific examples from your past roles where you've successfully implemented operational plans, improved efficiency, or led teams to achieve targets.
✨Showcase Your Leadership Style
Captain Fawcett is looking for a hands-on leader. Be ready to discuss your leadership approach and how you foster collaboration and accountability within teams. Think about how you've developed high-performing teams in the past and be prepared to share those insights.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their growth strategy, challenges they face in operations, or how they measure success in this role. This shows you're not just interested in the position, but also in contributing to the company's future.
