Customer Service Coordinator

Customer Service Coordinator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate customer service and operations for top-quality Greek food and wine.
  • Company: Leading importer and distributor of fine Greek food and wine in London.
  • Benefits: Join a dynamic team with opportunities for growth and learning.
  • Why this job: Be part of a mission to bring authentic Greek flavours to the UK.
  • Qualifications: Experience in customer service or a passion for quality food and wine.
  • Other info: Positive attitude and willingness to learn are key!

The predicted salary is between 28800 - 43200 £ per year.

This leading Greek importer and distributor of the finest Greek food and wine is looking for an experienced Customer Services & Operations Coordinator or someone with the ability to learn quickly to join their dynamic team based in Bermondsey, Southwark, London.

They are looking for someone who has worked in a similar business, importing European food and distributing to Restaurants, Hotels, Delis, Supermarkets and direct to Consumer with the relevant experience. If you do not have this experience, but are passionate about quality food and wine, have a positive, resilient attitude and a proven ability to learn new products and skills and apply this knowledge quickly we want to hear from you.

About them: They are on a mission to bring the finest Greek food and wine to the UK. Their success is built on 5 core values:

Customer Service Coordinator employer: Spider Web Recruitment

As a Customer Service Coordinator with this esteemed Greek importer and distributor, you will be part of a vibrant team dedicated to delivering exceptional quality food and wine. The company fosters a supportive work culture that values passion and resilience, offering ample opportunities for personal and professional growth in the heart of Bermondsey, London. With a commitment to excellence and a focus on employee development, this is an ideal workplace for those seeking meaningful and rewarding employment in the food and beverage industry.
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Contact Detail:

Spider Web Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the food and wine industry, especially those who work with Greek products. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show your passion! When you get an interview, make sure to express your love for quality food and wine. Share any experiences that highlight your enthusiasm and willingness to learn.

✨Tip Number 3

Prepare for the unexpected! Research common interview questions for customer service roles and practice your answers. Think about how you can relate your skills to the specific needs of the company.

✨Tip Number 4

Apply through our website! We make it easy for you to showcase your skills and passion. Plus, it shows you're serious about joining the team and helps us keep track of your application.

We think you need these skills to ace Customer Service Coordinator

Customer Service Experience
Knowledge of European Food and Wine
Importing and Distribution Experience
Ability to Learn Quickly
Positive Attitude
Resilience
Product Knowledge Application
Communication Skills

Some tips for your application 🫡

Show Your Passion: Let us know why you're excited about quality food and wine! Share any personal experiences or interests that connect you to the industry. This will help us see your enthusiasm and fit for our team.

Tailor Your CV: Make sure your CV highlights relevant experience, even if it’s not directly in customer service. Focus on skills that show you can learn quickly and adapt, as we value a positive attitude and resilience.

Craft a Compelling Cover Letter: Use your cover letter to tell your story. Explain why you want to join our dynamic team and how your background aligns with our mission of bringing the finest Greek food and wine to the UK.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Spider Web Recruitment

✨Know Your Products

Before the interview, take some time to research Greek food and wine. Familiarise yourself with popular products and their unique qualities. This will not only show your passion but also help you answer questions confidently.

✨Showcase Your Experience

If you've worked in customer service or operations before, be ready to share specific examples of how you've handled challenges. If you lack direct experience, think of transferable skills from other roles that demonstrate your ability to learn quickly and adapt.

✨Emphasise Your Attitude

The company values a positive and resilient attitude. Be prepared to discuss situations where you've overcome obstacles or maintained a positive outlook under pressure. This will align with their core values and show you're a good fit for the team.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company’s mission and values, or their approach to customer service. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.

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