At a Glance
- Tasks: Manage customer accounts, collect payments, and maintain positive cash flow.
- Company: Join a pioneering leader in global logistics with 180 years of expertise.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and employee perks.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in finance and logistics.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Ready to join a pioneering leader in global logistics and supply chain solutions with over 180 years of expertise? Spider is advertising on behalf of our client who has an exciting opportunity to join their finance team as a Credit Controller on a permanent basis in their office in Ipswich, Suffolk.
Why them? They have been a trusted supply chain partner for over 180 years, helping businesses around the world with their extensive global shipping services. Join a dynamic team and be part of a well-established company that values efficiency, innovation, and dependability.
Fantastic company benefits include:
- Competitive Salary
- Holiday: 25 days annual leave plus bank holidays, increases with length of service.
- Pension: company pension scheme available.
- Employee extras such as: Cycle to work scheme, Electric Vehicle scheme, Employee Assistance Programme, Bonus Payment, Hybrid working, Life Assurance, and eye care vouchers.
About the role
As a Credit Controller, you will play a critical role in maintaining financial health. Your primary responsibility will be to ensure the timely collection of outstanding invoices, maintaining positive cash flow, and minimising bad debt losses. You will engage directly with customers to resolve billing discrepancies while enforcing credit control procedures. Your analytical skills will be essential in assessing creditworthiness and negotiating payment plans, all while developing positive relationships. Working hours for this role are 35 per week, Monday to Friday.
Main duties and responsibilities:
- Issue accurate statements and reminders to customers, ensuring timely communication regarding overdue payments.
- Proactively engage with customers via phone and email to negotiate repayment plans and resolve disputes.
- Implement and enforce credit control policies to enhance cash flow management and reduce bad debt.
- Assess customer creditworthiness through analysis of financial statements and credit reports.
- Maintain meticulous records of communications and payment statuses, ensuring compliance with legal requirements.
About you
As a Credit Controller, you will be a proactive and resilient finance professional with a passion for credit control and accounts receivable. With previous experience in a similar role, you possess a strong understanding of credit management principles and debt collection practices. Your attention to detail, coupled with excellent communication and negotiation skills, enables you to effectively manage relationships with both customers and internal stakeholders. You thrive in collaborative environments and are motivated to contribute positively to your team and the organisation as a whole.
If you are passionate about logistics and ready to join a dynamic team, we want to hear from you! We would love to hear why you are motivated to apply for the Credit Controller role and how your skills/experience make you suitable for this role. Please do let us know along with forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
No recruitment agencies, please.
Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Credit Controller in Suffolk employer: Spider Web Recruitment Ltd
Join a pioneering leader in global logistics and supply chain solutions as a Credit Controller in Ipswich, Suffolk, where you will be part of a dynamic team that values efficiency, innovation, and dependability. Enjoy competitive benefits including 25 days annual leave, a company pension scheme, hybrid working options, and employee extras like a Cycle to Work scheme and Life Assurance, all while contributing to a well-established company with over 180 years of expertise in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and logistics sectors. You never know who might have a lead on that perfect Credit Controller role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for those interviews! Research the company’s history and values, especially their approach to credit management. Being able to discuss how your skills align with their needs will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to engage with customers about payments. Role-play scenarios with friends or family to build confidence in handling tough conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen directly by the hiring team. Plus, it shows you’re proactive and keen to join their dynamic team!
We think you need these skills to ace Credit Controller in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit management and accounts receivable, and don’t forget to showcase those excellent communication and negotiation skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about logistics and how your skills align with our needs. Be genuine and let your personality come through – we want to know the real you!
Showcase Your Analytical Skills:As a Credit Controller, your analytical skills are key. In your application, mention specific examples of how you've assessed creditworthiness or resolved billing discrepancies in the past. This will show us you’ve got what it takes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Spider Web Recruitment Ltd
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your analytical skills. Brush up on financial statements and credit reports before the interview. Be ready to discuss how you've assessed creditworthiness in past roles and how you can apply that knowledge here.
✨Master the Art of Communication
Since you'll be engaging with customers to resolve billing discrepancies, practice your communication skills. Prepare examples of how you've successfully negotiated payment plans or resolved disputes in previous positions. This will show your potential employer that you're not just about numbers but also about building relationships.
✨Understand Their Business
Research the company’s history and its role in global logistics. Knowing their values around efficiency, innovation, and dependability will help you align your answers with what they’re looking for. It shows genuine interest and helps you stand out as a candidate who is truly invested in the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about their credit control policies and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the company culture is the right fit for you.
